Defining the Patient-Physician Relationship for the 21&lt;SUP&gt;st&lt;/SUP&gt; Century

Hopkins, Johns; Healthways, American

doi:10.1089/1093507042264827

Cited by 7 publications

(9 citation statements)

References 1 publication

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“…Health professionals should acknowledge the knowledge of parents/families when discussing medial information and the care situation. Thus, treatment goals and expected outcomes should be fully and openly discussed to achieve participatory communication and mutual understanding (Steinhart 2002, Hopkins & American Healthways 2004).…”

Section: Discussionmentioning

confidence: 99%

“…Ho and Keiley (2003) argue that the collaborative resource model should be applied in the medical system where health professionals view parents as partners and aim to build a therapeutic alliance with them. As Hopkins and American Healthways (2004) state, patients/families are more knowledgeable about the physical condition and symptoms experienced by their child. Thus, both parents and health professionals should share an equal position, with health professionals actively engaging parents in the process of sharing information and decision making (Arockiasamy et al.…”

Section: Discussionmentioning

confidence: 99%

“…Most medical errors are made by individuals owing to deficiencies in physicians’ knowledge, skills or attentiveness (Murphy et al. 2007), or not listening and communicating effectively (Hopkins & American Healthways 2004, Cravens & Earp 2009). Rhoades et al.…”

Section: Discussionmentioning

confidence: 99%

“…To reduce such medical errors and improve the quality of medical care, several strategies can be addressed, including promoting a culture of patient‐centred care (Hopkins & American Healthways 2004, Cravens & Earp 2009), receiving regular training in early childhood development (Rhoades et al. 2007), learning how to give emotional support to parents/patients and providing sufficient time to answer their questions and understand their needs (Graungaard & Skov 2006).…”

Section: Discussionmentioning

confidence: 99%

“…In the 21st century, a patient‐centred model of care is stressed owing to the growing preponderance of chronic illness (Steinhart 2002, Hopkins & American Healthways 2004). The patient‐centred model strengthens patients’ autonomy, health status and satisfaction with the quality of health care by improving communication and relationships with health professionals (Steinhart 2002, Ruan & Lambert 2008).…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Fathers of children with disabilities: encounters with health professionals in a Chinese context

Huang

Tsai

Kellett

2011

Journal of Clinical Nursing

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Taiwanese clinicians' attitudes and parental-professional relationships challenge an exploration of ethics and standards of medical care shaped by Chinese culture. Ways of promoting parental inclusion in decision making and care, in particular father's inclusion, need to be explored. Recognition of the Chinese mother and father and their differing parental healthcare experiences are important to understand to ensure improvement in encounters with health professionals and the maximisation of positive health outcomes.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Fathers of children with disabilities: encounters with health professionals in a Chinese context

Huang

Tsai

Kellett

2011

Journal of Clinical Nursing

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Opportunities for Disease State Management in Prostate Cancer

et al. 2005

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Level of Patient Satisfaction with Inpatient Services and Its Determinants: A Study of a Specialized Hospital in Ethiopia

Asamrew

Endris

Tadesse

2020

Journal of Environmental and Public Health

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Background. The health care industry is undergoing a rapid transformation to meet the ever-increasing needs and demands of its patient population. Level of patients’ satisfaction is an important health outcome, which is regarded as a determinant measure for quality of care. This study was performed with the aim of assessing the level of patient satisfaction with inpatient services and its determinants in Black Lion Specialized Hospital, Addis Ababa, Ethiopia. Methods. A facility-based cross-sectional study was conducted from November 25th to December 20th, 2015, using 398 randomly selected patients. Ethical clearance was obtained from the Jimma University research review board, and verbal consent was also received from the study participants during data collection time. A pretested structured interview questionnaire was used to collect data from study participants. The collected data were handled by using SPSS statistical software. Before analysis, relevant explanatory variables were identified using factor analysis with varimax rotation, and bivariate analysis was carried out using linear regression for every independent variable with the outcome variable independently. Explanatory variables scoring p value <−0.05 were used for the final model after checking the assumption. Study findings are presented by using tables, graphs, and description. Results. A total of 398 patients were participated in the study, yielding a response rate of 100%. A total of 46.2% (95% CI: 41.2%–51.1%) patients were satisfied by the services they received in the hospital. Patient and health care provider interaction and general facility amenity-related domains were found to explain 96.4% of the variability in the net overall satisfaction score. Good quality services provided by hospital physicians, availability of laboratory and radiology services, pain management services, and inpatient pharmacy services of the hospital had positive influences. Besides toilet cleanliness, availability of rooms for accommodation and dietary service had significant relation with level of patient satisfaction. Quality of the inpatient pharmacy service had a great influence on satisfaction; a unit increase in it resulted in 2.3 (95% CI: 2.1–2.5) times increment in patient satisfaction level at p≤0.001. For final predictors, regression estimates for level of satisfaction moved from very dissatisfied to very satisfied when service improves by a unit. Conclusion. Overall patients’ satisfaction is lower than other studies in the nation. A great opportunity is there to improve patient’s satisfaction level if the service quality is improved around the time of patient and health care provider interaction and facility amenity services. Besides, improving the health literacy of service providers and devising a strategy to routinely assess satisfaction level of patients in the facility is critical. On top of this, providing tailored on-the-job training for health care workers in the facility is a crucial step in order to improve their knowledge and skills to render patient-centered quality service to improve their patients’ satisfaction. Using a checklist during service delivery may improve client patient interaction and ensure the standard. Facility design dimension can be considered for future research activities.

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Defining the Patient-Physician Relationship for the 21<SUP>st</SUP> Century

Cited by 7 publications

References 1 publication

Fathers of children with disabilities: encounters with health professionals in a Chinese context

Fathers of children with disabilities: encounters with health professionals in a Chinese context

Opportunities for Disease State Management in Prostate Cancer

Level of Patient Satisfaction with Inpatient Services and Its Determinants: A Study of a Specialized Hospital in Ethiopia

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