1999
DOI: 10.1108/00242539910276451
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Defining some criteria for the success of automated library systems

Abstract: Success and effectiveness in automated library systems are two related issues that all users are normally looking for when buying or designing a new system. On the basis of the available literature and opinions of automated library systems experts, 26 factors were identified as criteria for the success of automated library systems. Attitudes to these criteria of Australian university librarians and systems managers were examined in a survey conducted in 1993; 23 of these criteria were approved by the survey sa… Show more

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Cited by 9 publications
(17 citation statements)
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“…Findings in the study revealed that the automation software adopted in some of the university libraries were effective for accessing books, journals, and other library materials, as well as for bibliographic search and retrieval. Although the study presented some issues about use, achievement, effectiveness, and challenges, it did not focus on Hamilton and Chervany's (1981) CVs or Farajpahlou's (1999Farajpahlou's ( , 2002 criteria, which is a gap that this present study tries to bridge. Some studies (Akpokodje & Akpokodje, 2015;Ojedokun, Olla & Adigun, 2016) have shown one or two of the variables, such as adoption, achievements, performance or shortcomings.…”
Section: Evaluating Ils In Nigeria University Librariesmentioning
confidence: 99%
See 2 more Smart Citations
“…Findings in the study revealed that the automation software adopted in some of the university libraries were effective for accessing books, journals, and other library materials, as well as for bibliographic search and retrieval. Although the study presented some issues about use, achievement, effectiveness, and challenges, it did not focus on Hamilton and Chervany's (1981) CVs or Farajpahlou's (1999Farajpahlou's ( , 2002 criteria, which is a gap that this present study tries to bridge. Some studies (Akpokodje & Akpokodje, 2015;Ojedokun, Olla & Adigun, 2016) have shown one or two of the variables, such as adoption, achievements, performance or shortcomings.…”
Section: Evaluating Ils In Nigeria University Librariesmentioning
confidence: 99%
“…It is guided by the following objectives, to: Hamilton and Chervany (1981) proposed an approach for the evaluation of management information systems (MIS) that involved the use of candidate variables (CVs) such as: data currency, accuracy, reliability and completeness, system flexibility, ease of use, response time, and turnaround time. Farajpahlou (1999) proposed the use of specific criteria for assessing the success of ILS. These criteria were in four broad categories including: management of the system, usage of the system, technicalities of the system, and boundary issues.…”
Section: Aimsmentioning
confidence: 99%
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“…By performing this analysis, such as the time a user spends examining a particular library catalog record, the length of a session, the number of searches performed in a session, the number of title/subject searches in a session, and so on, Cooper and Chen (2001) determined the percentage of sessions, based on the 905,970 sessions conducted on the University of California's Melvyl online library catalog for experimentation, which are considered successful in using a particular library system. Farajpahlou (1999) also claimed that the success of a library system should not be determined by the success only in the performed searches. Instead, other features such as the simplicity of the system, the response rate , and the ability to coexist with other library processes also should be considered.…”
Section: Related Workmentioning
confidence: 99%
“…Essa foi a base que deu origem ao levantamento das necessidades e posterior implantação da versão web do Sistema Informação e consequentemente as bibliotecas, que vêm evoluindo tecnologicamente para atender a demanda de usuários. No Brasil, a automação das bibliotecas começou na década de 90, mas a informatização de muitas delas começou a ser pensada por volta de1970(EKPENYONG, 1997.Côrte et al (2002, p. 64) refere-se ao desenvolvimento de sistemas: modesta, é muito importante que os catálogos estejam disponíveis na internet", possibilitando que o usuário perceba as melhorias nos serviços oferecidos.A implantação de um sistema informatizado de unidades de informação deve seguir uma metodologia agregadora de valores aos serviços prestados pela Instituição para que o investimento em softwares venha automatizar o atendimento aos usuários, tornando-o o mais adequado possível. Esse processo, paraCouto (2005, p. 107),…”
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