“…These tools are distinguished among the simple ones dealing with simulations based on Excel (Ihme & Stratton, 2015;Shofa & Widyarto, 2017;Pekarčíková et al, 2019), SQL (Ihme & Stratton, 2015) and R+ . Or the studies requiring more complex modeling approaches like Discrete Event Simulation (Dessevre, Martin, Baptiste, Lamothe, Pellerin & Lauras, 2019;Kortabarria & Elizburu, 2018;Miclo et al, 2015;2016a;2016b;Miclo et al, 2019;Shofa et al, 2018;Velasco-Acosta et al, 2019), Genetic algorithms (Jiang & Rim, 2016;Rim, Jiang & Lee, 2014), a rulebased approach (Martin et al, 2019;Lee & Rim 2019) or surveys (Martin et al, 2018b).…”