Decision Support System for Selecting Doctors in Application X Using Analytical Hierarchy Process (Ahp)

Abstract

Doctors are one of the human resources contributing to the world of health, especially in the current COVID-19 pandemic situation. With the pandemic and increasing technological developments, this sat have sprung up many digital-based health service applications that can help the community, especially its users in health consultations, looking for health articles, and hospital searches. In this digital-based health service, if you want to consult online or make an appointment, there are many choices of doctors available with various criteria. This method is used to obtain weighting (Eigen Vector) criteria used to facilitate making decisions, which is to choose a doctor for consultation or appointment. With three criteria (experience, consultation price, and user satisfaction level) and alternatives (Dr. A, Dr. B, Dr. C) obtained weighting (Eigen Vector) or the best alternative option is Dr. A with a weighting value of 0.509, which has 27 years of experience criteria, a consultation price of Rp. 30,000.00, and a user satisfaction rate of 96%.

Sistem Pendukung Keputusan untuk Penilaian Kinerja Pegawai menggunakan Metode AHP dan COPRAS

“…AHP mengubah keputusan kompleks menjadi serangkaian perbandingan satu lawan satu yang menghasilkan hasil yang akurat. AHP juga menggunakan skala perbandingan proporsional untuk mengestimasi bobot kriteria menggunakan estimasi alternatif dengan pengukuran yang tepat [7]. Perbandingan berpasangan menggunakan pengetahuan, informasi, dan pengalaman digunakan untuk menilai kepentingan relatif dari item yang ada [8].…”

Analysis of Transportation Mode Selection at Padjadjaran University Campus Jatinangor Using Fuzzy Analytic Hierarchy Process (FAHP) Method

“…Several decision-making methods, including the Fuzzy Analytic Hierarchy Process (FAHP), can be used. The FAHP is a decision-making method that determines a hierarchy or order of priority for each criterion considered (Rahayu and Gustian, 2022). This method uses fuzzy logic to develop the Analytic Hierarchy Process (AHP) method, which can overcome uncertainty and subjectivity (Cebi and Karal, 2017).…”