Decision Support Method in the Assessment of Nuclear Knowledge Management using Fuzzy Logic

Abstract

The knowledge of workers constitute as valuable resources, as they enable organizations to perform their functions successfully. However, there are conditions that favor the loss of this knowledge in organizations, as for example, the natural aging of workers and consequently the retirement and staff turnover. Then, it becomes important for organization to seek the preservation these knowledge. For a successful implementation of Knowledge Management (KM), it is important to identify the barriers or critical factors that affect the success of the KM process.
 From the perspective of the nuclear organizations, no systematic framework exists on characterizing a set of critical success factors (CSFs) for implementing KM. Furthermore, the CSFs assessment deals with uncertainty and imprecision of human judgments. In this context, this paper presents a decision support method using CSFs and logic fuzzy to assess the KM in nuclear organizations. Fuzzy theory is essentially used in mapping quantitative models for decision support and representation methods in imprecise and uncertain environments. The decision support method was applied at the Laboratory of Human-Systems Interfaces of the Nuclear Engineering Institute. The results showed that the method is a good assessment tool for the elaboration of nuclear knowledge management strategies.

Uma Estrutura De Fatores Críticos De Sucesso Para Gestão Do Conhecimento Em Ambientes Complexos

“…Em organizações nucleares, a perda de conhecimentos possuídos pelos especialistas, devido a falta de jovens pesquisadores para substituir os pesquisadores na iminência de se aposentarem, impacta no uso seguro de instalações e tecnologias nucleares, além da continuidade de projetos e pesquisas estratétegicas (Margilaj;Bello, 2015) (Anton et al, 2017) (IAEA, 2018) (IAEA, 2022) (Grecco et al, 2022) (Zerkin et al, 2022.…”

“…Neste sentido, a gestão do conhecimento é reconhecida como um recurso estratégico que auxilia as organizações nos processos de tomada de decisão em contextos complexos, fornecendo respostas e antecipações em situações de riscos. (Apgar, 2013;Grecco et. al, 2022 ).…”

“…Em ambientes complexos, as organizações precisam estar cientes e conscientes dos fatores que irão influenciar o sucesso de uma iniciativa de gestão do conhecimento, sob pena de colocar em risco a eficiência e a segurança do desempenho organizacional (Grecco et. al, 2022;Souza et al 2022).…”