Cybernetic Approach to Project Management

Lent, Bogdan

doi:10.1007/978-3-642-32504-5

Cited by 8 publications

(14 citation statements)

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“…Several techniques, preferred according to Graham and Harvey survey of 392 CFOs [27] are thoroughly presented in [28].…”

Section: Ict Project Cost Estimationmentioning

confidence: 99%

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Cybernetic Approach in Building the ICT Project Business Case

Lent¹,

ska²

2013

Proceedings of the 2nd International Symposium on Computer, Communication, Control and Automation

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Abstract-ICT Projects complexity makes their business case an NP-complete problem. Yet, the necessity of business planning demands at least certain approximations. The first, second and third order cybernetic approach with feedbacks on each levels is considered to deliver the best available budget estimation with the highest available confidence level, which still improve with the progress of the budget elaboration and later in the project course. Deployment example from international concern and main national ICT market player illustrates the usability of the presented approach.

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“…Several techniques, preferred according to Graham and Harvey survey of 392 CFOs [27] are thoroughly presented in [28].…”

Section: Ict Project Cost Estimationmentioning

confidence: 99%

“…About 30 countries, of the WTO signatories, signed the Agreement on Government Procurement GPA, which regulates the process contract award. ISO 21500:2012 implements this in three processes [28]. Buyer elaborates one-sided the technical specifications (Fig.…”

Section: B Feedback In Typical Procurement Processesmentioning

confidence: 99%

Cybernetic Approach in Building the ICT Project Business Case

Lent¹,

ska²

2013

Proceedings of the 2nd International Symposium on Computer, Communication, Control and Automation

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“…Within this paper, we build upon this expanding body of knowledge by adopting a cybernetics lens to investigate the development of conflict within large technology and software engineering programmes, and specifically large Enterprise System implementations. A cybernetic lens to analyze projects has recently been advocated by Lent [11], who suggests the approach is required to investigate the dynamics and behaviours of project team members, which are underpinned by various feedback loops. We adopted the case study technique, and analyzed the results through a multi-method approach that used high-level social network analysis, qualitative data analysis, and diagrammatic modelling.…”

Section: Introductionmentioning

confidence: 99%

Cybernetics of Conflict Within Multi-Partner Technology and Software Engineering Programmes

Williams

2020

IEEE Access

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Large technology and software engineering programmes, such as enterprise system programmes, are increasingly implemented through a mixture of customer and specialist third-party resources. These multi-partner working environments can be thought of as a complex social system, which oftentimes experience various forms of conflict. This can be due to competing objectives and priorities of the various organizations, along with incompatibilities of team members within the work-based social network of the implementation programme. If not brought under control, conflict can lead to complex emergent behaviours and dynamics within the wider social network, which can severely impact the likelihood of successful programme implementation of these software-intensive systems. Using social network analysis and thematic coding analysis within a case study, we show that the project management of complex software-intensive implementations requires considerable focus on control and communication across the programme-wide social network of team members, which we represent as a cybernetic system. A conceptual framework has been developed that extends extant literature around conflict in teams by framing the individual projects and the overall programme-wide implementation as cybernetic systems. The conceptual framework illustrates how a cybernetics approach to conflict within enterprise system implementations, can provide new insights into how conflict develops within project teams. Finally, we argue that the cybernetic approach allows us to develop project management interventions to mitigate the risk of conflict development, or control and regulate conflict once it has developed. We conclude by setting the agenda for future research on how conflict can be controlled within the implementation of software-intensive systems, such as enterprise systems.

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“…Lent defined innovation as "a complex multiphased activity, where an artefact moves from initiation to adoption and implementation within a unit of adoption". [2] The Russian Federation's economy transition to innovation way of development is the main goal of the strategy up to the year of 2020. The research in the field of innovation activities was carried out by such scientifical men as Igor H. Ansoff; J. Bailey, D. Bell, John Kenneth Galbraith, Peter Drucker; D. Swaim, N. Kelley, M. Porter, Douglass North, Oliver E. Williamson, etc.…”

Section: Introductionmentioning

confidence: 99%

Implementation of the Innovation Development Process for the Certain Region in the Framework of Clusters

Sergeevna

2015

GSTF J Bus Rev

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Cybernetic Approach to Project Management

Cited by 8 publications

References 0 publications

Cybernetic Approach in Building the ICT Project Business Case

Cybernetic Approach in Building the ICT Project Business Case

Cybernetics of Conflict Within Multi-Partner Technology and Software Engineering Programmes

Implementation of the Innovation Development Process for the Certain Region in the Framework of Clusters

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