2010 IEEE International Conference on Industrial Engineering and Engineering Management 2010
DOI: 10.1109/ieem.2010.5674540
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Customer-supplier relationship: A multicases study in the Brazilian automotive industry

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“…Finally, suppliers with more knowledge and absorptive capacity invest more in R&D, possess more expertise and tend to communicate better with their customers (Mascarenhas, Baveja & Jamil 1998). However, these same suppliers tend to have the upper hand in the negotiation process for the production parts or subsets they are commissioned, resulting in the need to depart from the above mentioned pre-specified ('boilerplate') contracts (Vanalle, Dias & Salles 2010).…”
Section: Strong Buyer-supplier Ties Versus Arm's Length Ties In Npd mentioning
confidence: 99%
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“…Finally, suppliers with more knowledge and absorptive capacity invest more in R&D, possess more expertise and tend to communicate better with their customers (Mascarenhas, Baveja & Jamil 1998). However, these same suppliers tend to have the upper hand in the negotiation process for the production parts or subsets they are commissioned, resulting in the need to depart from the above mentioned pre-specified ('boilerplate') contracts (Vanalle, Dias & Salles 2010).…”
Section: Strong Buyer-supplier Ties Versus Arm's Length Ties In Npd mentioning
confidence: 99%
“…In the field of supply chain management, contracts regulating automaker-supplier relationships are normally characterized as being relatively similar with respect to a number of general purchasing conditions that usually remain unchanged across supplier firms (Ben-Shahar & White 2006, Gurcaylilar-Yenidogan 2014. In general terms, despite the asymmetrical power conditions mainly benefiting the OEM, relationships differ depending on the technological complexity of the components sold, the supplier's institutional characteristics, its production capacity and the specific history of the relationship (Vanalle, Dias & Salles 2010). Suppliers producing more technically complex parts and holding the intellectual property rights tend to have the upper hand in negotiations with automakers and not to share knowledge.…”
Section: The Use Of Contracts In Npdmentioning
confidence: 99%