Customer requirement analysis of driver's seat design using Quality Function Deployment (QFD) case study: City car

Fahma, Fakhrina; Iftadi, Irwan; Putri, Nerissa Arviana

doi:10.1109/icevtimece.2015.7496654

Cited by 5 publications

(4 citation statements)

References 2 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…This template can be tailored to support the popular quality and process improvement methodologies such as Six Sigma, Lean, and PDCA; which will help QFD to be established as an important quality and process improvement tool. Gandhinathan et al, 2004;Wang et al, 2005;Chen & Ngai, 2008;Cherif et al, 2009;& Bhattacharyya & Chaudhuri, 2009;Fahma et al, 2015;Cordeiro et al, Armacost et al, 1994;Shin & Kim, 2000;Haron et al, 2012; X X Education Mazur, 1996;Natarajan et al, 1999;Chan & Mazur, 2010;Yousef & Mehrabian, 2016; X X Pitman et al, 1995;Okur et al, 2009;Cudney et al, Paryani et al, 2010;Kuo et al, 2016; X X Metal and Machinery Tottie & Lager, 1995;Han et al, 2001;Rahman & Baksh, 2003;Ramasamy & Selladurai, 2004;Hanumaiah et al, 2006;Kwong et al, Balthazard & Gargeya, 1995;Tsai et al, 2002; X X Transportation vehicle and system Silva et al, 2004;Hadjina et al, 2015;Franceschini & Maisano, 2015; X X Sireli et al, 2007;Khorshidi et al,…”

Section: Resultsmentioning

confidence: 99%

Quality function deployment: more than a design tool

Erdil

Arani

2019

IJQSS

View full text Add to dashboard Cite

Purpose This paper aims to investigate to what extent quality function deployment (QFD) can be used in quality improvement rather than design activities. Design/methodology/approach A framework was developed for implementation of QFD as a quality improvement tool. A case study approach is used to test this framework, and quality issues were analyzed using the framework in a ceramic tile manufacturing company. Findings The results showed considerable improvements in the critical quality characteristics identified and sales rates, demonstrating the potential of QFD to be used in assessing and prioritizing areas of improvement, and converting them into measurable process or product requirements. Research limitations/implications One case study was completed. More studies would be beneficial to support current findings. Practical implications This framework provides structured approach and guidelines for practitioners in adapting QFD for quality improvements in existing products or processes. Originality/value This study proposes a new framework to use QFD in quality improvement activities, expanding its application areas. Moreover, the results of the literature study performed provide a valuable collection of practical QFD implementation examples.

show abstract

Section: Resultsmentioning

confidence: 99%

Quality function deployment: more than a design tool

Erdil

Arani

2019

IJQSS

View full text Add to dashboard Cite

show abstract

“…Indeed, QFD has been used to improve the comfort and ergonomics of driver seats (Fahma et al, 2015), aircraft seats (Bekiaris, 1999), to reduce rearward space intrusion in aircraft seats (Koh, 1999), to compare different concepts in aircraft seats (Teo, 1999), for development of seat cushions with temperature control (Malkiewicz, 2011), to predict seat comfort (Amer, 2012), for development of vertical passenger seats (Dasuki & Romli, 2018), for designing car seats (Mat et al, 2020;Purba et al, 2020), in aircraft seat attachment systems (Kimball et al, 2020), and design of configurable seat track systems (Sun et al, 2021). Then, AHP-QFD was used to prioritize sensor performance characteristics of automotive seats (Haroglu et al, 2016), to design tractor seats (Hridoy et al, 2020), and to identify key passenger needs for seats (Yang et al, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

Customer-Focused Aircraft Seat Design: A Case Study With Ahp-QFD

Yilmaz Çetin,

Ucler

2023

Aviation

View full text Add to dashboard Cite

Aviation is rapidly expanding and recovering from the pandemic impact driven by the experience economy. This is particularly subject to interfaces such as the aircraft seats, which are getting intense attention as a differentiator in the cabin. The focal point of this paper is to assess and convert customer requirements into what must be done for an optimum aircraft seat. To achieve this, a 2-step analytic hierarchy process and quality function deployment (AHP-QFD) methodology was successfully applied, consolidating product quality characteristics. Then, it leverages a novel scoring method of interdependencies to isolate dependable design variables. Consequently, safety, weight, and durability scored maximum, emphasizing backrest design and alternative composite materials, while test infrastructure was determined as a critical investment component. Furthermore, it is shown how AHP-QFD can be used for product strategy and strategic portfolio management of R&D projects.

show abstract

“…Also, there is a need to avoid the user's long-term bowing operation, then increase the pressure on the cervical spine. We refer to the ergonomic size of the driving seat of a car with similar needs [12,13].…”

Section: Direct Usementioning

confidence: 99%

A Human-Machine Interaction Solution for Household Medical Furniture Design

Luo

Jing

et al. 2021

Lecture Notes in Computer Science

View full text Add to dashboard Cite

In the current situation of covid-19 pandemic, the supply and demand relationship of medical resources in various hospitals is unstable. However, people's needs for understanding their health status are increasing. The purpose of this project is to assist telemedicine so that people can check their health at home. So, we proposed a civilian medical furniture solution. In the solution, we took the chair design as an example. First, we found out the user's needs and pain points via observation and interview. Based on this, we analyzed the characteristics of chair design and developed a prototype using a flexible contact sensor technology. In a follow-up evaluation experiment, we also added the details of the product according to ergonomic design principles of sitting posture. Moreover, after obtaining the heath data of users, we improved the product quality by visualizing the data. Finally, we tested the interactive effects of data visualization and then received positive feedback from users. The results of this project could help the design and development of civilian medical furniture.

show abstract

Customer requirement analysis of driver's seat design using Quality Function Deployment (QFD) case study: City car

Cited by 5 publications

References 2 publications

Quality function deployment: more than a design tool

Quality function deployment: more than a design tool

Customer-Focused Aircraft Seat Design: A Case Study With Ahp-QFD

A Human-Machine Interaction Solution for Household Medical Furniture Design

Contact Info

Product

Resources

About