Abstract:Digitalization and the large amounts of information currently handled in the industry are increasing the complexity of servitization, specifically since the outset of Industry 4.0. In this sense, the objective of this study is to identify the needs and key factors of the clients of the study of origin of a leading company in the machine tool sector in the field of Industry 4.0, by conducting semi-structured surveys of different management profiles in leading companies in the automotive sector. The results obta… Show more
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