Customer E-Loyalty of Muslim Millennials in Indonesia

Febriandika, Nur Rizqi; Millatina, Afifah Nur; Luthfiyatillah,; Herianingrum, Sri

doi:10.1145/3377571.3377638

Cited by 13 publications

(19 citation statements)

References 36 publications

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“…People who dare to take risks to open a business on various occasions are called entrepreneurs (Febriandika et al 2020). Daring to take risks means being mentally independent and having the courage to start a business, without being overwhelmed by fear or anxiety even in uncertain conditions.…”

Section: Entrepreneurship Mentalitymentioning

confidence: 99%

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Role-Playing Method In Developing Islamic Student’s Entrepreneurship Mentality

Febriandika

Gaida

2021

Iqtishaduna

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The purpose of this study is to determine the application of the role-playing method as well as supporting and inhibiting factors in fostering the entrepreneurial mentality of students in the "Theme of My Living Area" The sub-theme of "My Living Environment" in 2013 curriculum Class IV at Madrasah Ibtidaiyah (MI) Muhammadiyah 2 Kudus Special Program. This research is a type of field research using a qualitative descriptive approach. Interviews, observation, and documentation are used as data collection technique. This study indicates that thematic learning at MI Muhammadiyah 2 Kudus has been running according to the stages in thematic learning, namely the planning stage, the implementation stage, and the evaluation stage. There are three stages in role-playing, namely: preparation, implementation, evaluation. Some student act as mango farmers, fruit juice sellers, bookstore owners, employees, barber services, buyers. The use of a lot of time inhibiting factor is a lot of time.

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Section: Entrepreneurship Mentalitymentioning

confidence: 99%

“…An entrepreneur in his mind always tries to find, take advantage of, and create business opportunities that can provide benefits. The risk of loss is common because they hold the principle that there must be a loss factor (Febriandika et al 2020).…”

Section: Entrepreneurship Mentalitymentioning

confidence: 99%

Role-Playing Method In Developing Islamic Student’s Entrepreneurship Mentality

Febriandika

Gaida

2021

Iqtishaduna

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“…The role of zakat now is more important since it will increase the wellbeing of poor people by upgrading the human capital and providing production facilities (Miftah, 2008). Zakat has great potential in Indonesia as the country with the greatest Muslim population in the world since the majority of the population is Muslim (Febriandika et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

What Drives Muslims' Zakat Compliance Behavior in The Profession? Evidence In Indonesia

Febriandika¹,

Hakimi²,

Ashfahany³

et al. 2023

J Organ Behav Res

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Zakat is the fourth pillar of Islam which is obliged to all Muslims. Zakat is charged when the wealth fulfills some criteria, such as Nishab and Haul. As the great potential of professional zakat, the effort to unlock that potentiality should be continued. One of the studies is to explore what factors that affect Muslim compliance with professional zakat. This study aims to explore the variables affecting Muslims' zakat compliance behavior in the profession. The Theory of Planned Behaviour (TPB) is employed in which the intention to pay zakat is the intervening variable to the zakat compliance behavior variable. The intention to pay zakat has six components such as peer influence, a positive attitude, the religious leaders' effect, the zakat knowledge, and the quality of zakat distribution. The Partial Least Square (PLS) is used with 129 respondents. The results show the zakat knowledge and the quality of zakat distribution have a positive relationship with the intention to pay zakat as an intervening variable. The intention to pay zakat also has favorable to increase zakat compliance behavior. This study generally contributes to the knowledge of professional zakat compliance in Muslimmajority countries in developing countries where the increase in zakat payment is believed to contribute to poverty alleviation.

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“…The utilitarian aspect relates to the functional characteristics of the product, its utility and usability: i.e., learnability, informativeness, efficiency, customer support, and simplicity (Hassenzahl, 2008;Hassenzahl et al, 2008;Hellianto et al, 2019). The hedonic aspect, however, relates to the emotional experience, customer satisfaction and responses which result from using the product: i.e., attractiveness, entertaining features, and novel functionality (Hellianto et al, 2019;Minge & Thüring, 2018;Hassenzahl, 2005;Dı´az-Oreiro et al, 2021;Febriandika et al, 2020;Hassenzahl, 2001). Customers are concerned about both the utilitarian and hedonic aspects of any e-commerce website.…”

Section: Introductionmentioning

confidence: 99%

“…Customers are concerned about both the utilitarian and hedonic aspects of any e-commerce website. Good and positive user experience on e-commerce websites can increase customer's trust and intention to purchase from a website, and therefore it increases the revenue of the websites (Hellianto et al, 2019;Febriandika et al, 2020;Huang & Wang, 2022;Sudiana et al, 2021). E-commerce is growing rapidly in Malaysia and it is expected to continue growing in the future (Chan et al, 2018;Kemp & Moey, 2020;Morgan, 2020;GlobalData, 2020).…”

Section: Introductionmentioning

confidence: 99%

Common and Unique User Experience Problems on E-Commerce Websites

2023

Proceedings of the 17 Th International Conference on Interfaces and Human Computer Interaction 2023 (IHCI 2023), the 17th Inter

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This research evaluated the user experience (UX) on the top three most visited e-commerce websites in Malaysia, and identified common and unique issues which affected user experience while interacting with such sites. Specific user experience criteria were used in the evaluation, which was adapted from earlier research, and consists of 40 metrics. These metrics were used to evaluate the utilitarian and hedonic features on the websites. The evaluation was conducted using three methods: quantitative questionnaires, qualitative open-ended questions, and qualitative semi-structured interviews. Twenty students participated in this research and they identified ten common user experience problems related to the utilitarian features (e.g., illogical organisation of the websites' content and lack of presenting detailed information about the products); and three unique user experience problems related to the utilitarian features (i.e., not obvious navigation and lack of suggesting complementary products from other shops). Furthermore, the participants identified four common user experience problems related to the hedonic features (e.g., not visually attractive websites, not creative design, and a lack of desirable design elements which evoke users' emotions and gratitude); they also identified seven unique user experience problems on only one of the tested websites (i.e., the website was not motivating).

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Customer E-Loyalty of Muslim Millennials in Indonesia

Cited by 13 publications

References 36 publications

Role-Playing Method In Developing Islamic Student’s Entrepreneurship Mentality

Role-Playing Method In Developing Islamic Student’s Entrepreneurship Mentality

What Drives Muslims' Zakat Compliance Behavior in The Profession? Evidence In Indonesia

Common and Unique User Experience Problems on E-Commerce Websites

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Customer E-Loyalty of Muslim Millennials in Indonesia

Cited by 13 publications

References 36 publications

Role-Playing Method In Developing Islamic Student’s Entrepreneurship Mentality

Role-Playing Method In Developing Islamic Student’s Entrepreneurship Mentality

What Drives Muslims&#39; Zakat Compliance Behavior in The Profession? Evidence In Indonesia

Common and Unique User Experience Problems on E-Commerce Websites

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Product

Resources

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What Drives Muslims' Zakat Compliance Behavior in The Profession? Evidence In Indonesia