2016
DOI: 10.1086/682332
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Customer Discrimination and Employment Outcomes: Theory and Evidence from the French Labor Market

Abstract: The paper investigates the link between the over-exposure of African immigrants to unemployment in France and their under-representation in jobs in contact with customers. We build a two-sector matching model with ethnic sector-speci c preferences, economy-wide employer discrimination, and customer discrimination in jobs in contact with customers. The outcomes of the model allow us to build a test of ethnic discrimination in general and customer discrimination in particular. We run the test on French individua… Show more

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Cited by 42 publications
(36 citation statements)
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“…Discrimination against visible minorities is prevalent across Europe regardless of the host‐country's migration history and political/economic policy (Heath and Cheung, ; Nordin and Rooth, ; Friberg and Midtbøen, ). In France, ethnic minorities experience persistent discrimination in the labour market (Ware, ) and those identified as black experience hiring discrimination (Riach and Rich, ) and are underrepresented in jobs involving customer contact (Combes et al., ). Even after controlling for education, there is a significant employment gap between visible minority groups and native‐born French (Langevin et al., ).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Discrimination against visible minorities is prevalent across Europe regardless of the host‐country's migration history and political/economic policy (Heath and Cheung, ; Nordin and Rooth, ; Friberg and Midtbøen, ). In France, ethnic minorities experience persistent discrimination in the labour market (Ware, ) and those identified as black experience hiring discrimination (Riach and Rich, ) and are underrepresented in jobs involving customer contact (Combes et al., ). Even after controlling for education, there is a significant employment gap between visible minority groups and native‐born French (Langevin et al., ).…”
Section: Literature Reviewmentioning
confidence: 99%
“…They thus suffer from a situation of regional spatial mismatch, which may account for part of their much higher unemployment rate (Combes, Decreuse, Laouénan, and Trannoy 2016). If this is the case, the social consequences of housing market discrimination can therefore be so negative that they justify the intervention of policymakers.…”
Section: Resultsmentioning
confidence: 99%
“…This strategy has been used in a variety of contexts, especially on the labor market. The two closest papers to our are Charles and Guryan (2008), who use it to assess the impact of state-wide racial prejudice on Black/White wage differentials in the US and Combes, Decreuse, Laouénan, and Trannoy (2016) who use it to assess the impact of the share of jobs in contact with customers and the proportion of non-immigrants, at the employment area level, on the unemployment gap between African immigrants and non-immigrants in France. 18 Results First step- Table E1 in Appendix E displays the estimation results of increasingly complex specifications of an equation of the probability of living in HLM.…”
Section: Empirical Strategymentioning
confidence: 99%
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“…They may also consider minority workers to be, on average, less productive and assign their average productivity to all minority applicants if productivity is not observed during the recruitement process (Phelps, 1972). Finally, they may avoid employing minority workers because they expect their customers to be reluctant interacting with them (Borjas and Bronars, 1989;Combes et al, 2011).…”
Section: Introductionmentioning
confidence: 99%