Cultural Competency Training in Emergency Medicine

Mechanic, Oren J.; Dubosh, Nicole M.; Rosen, Carlo L.; Landry, Alden

doi:10.1016/j.jemermed.2017.04.019

Cited by 21 publications

(31 citation statements)

References 14 publications

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“…Furthermore, it has been evidenced that training the cultural competence and practicing cultural competency communication increase the CSs between staff members and students [34][35][36][37]. Therefore, authorities are suggested to hold education workshops on dealing with different cultures such that to promote the cultural intelligence and competence of ED staff members.…”

Section: Discussionmentioning

confidence: 99%

The Relationship Between the Cultural Intelligence, Communication Skills, and Social Interactions of Emergency Department Staff: A Cross-Sectional Study

Hanifi

Baratipour

Amini

2020

Preprint

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Background: Globalization is accompanied by cultural diversity. Although cultural differences are an integral part of this phenomenon, it seems that language barriers would make communication difficult. This study investigates how cultural intelligence (CQ) correlates with communication skills (CSs) and social interactions (SIs) of emergency department (ED) staff members. This study investigates how cultural intelligence (CQ) correlates with communication skills (CSs) and social interactions (SIs) of the emergency department (ED) staff members.Methods: This Cross-sectional study was performed on 197 ED staff members of three hospitals in Zanjan-Iran in 2019. The tools used for data collection include the Cultural Intelligence Scale, Communication Skills Scale, and Social Interaction Questionnaires.Results: The results of this study revealed that the mean CQ score of participants was 85.78 ± 6.24 out of 140 and the total mean score of CSs was 55.41 ± 3.9 out of 90. In terms of SIs, the mean score of the positive thoughts dimension of the subjects (47.86 ± 4.14) was more than that of negative thoughts (33.01 ± 3.92). The total score of CQ had a positive correlation with CSs such that an increase in the CQ level results in an increase in positive thoughts and a decrease in negative thoughts (P< 0.001).Conclusions: An increase in CQ of the ED staff members is accompanied by an increase in their CSs and positive thoughts. To improve the communication and service quality of the ED, leaders are recommended to provide some courses to enhance the CQ and cultural competence level of their employees.

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Section: Discussionmentioning

confidence: 99%

The Relationship Between the Cultural Intelligence, Communication Skills, and Social Interactions of Emergency Department Staff: A Cross-Sectional Study

Hanifi

Baratipour

Amini

2020

Preprint

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“…The development of this questionnaire was based on the work of a physician-led group at different stages of the graduate medical education process that aimed to assess the residency and faculty exposure to formal cultural competency programs and the need for further diversity education. 22 The survey was modified to address similar objectives, but within the framework of SDH and SC.…”

Section: Methodsmentioning

confidence: 99%

An analysis of social determinants of health and structural competency training in global emergency medicine fellowship programs in the United States

Grossman

Mechanic

Orr

et al. 2021

AEM Education and Training

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BackgroundClinicians must be aware of the structural forces that affect their patients to appropriately address their unique health care needs. This study aimed to assess the participation of global emergency medicine (GEM) fellowship programs in formal social determinants of health (SDH) and structural competency (SC) training to evaluate the existence and procedures of such programs.MethodsA cross‐sectional study conducted with a short, online survey with questions regarding the presence of curriculum focused on SDH, SC, educational metrics, and the desire for further formal training in this domain was sent to all 25 GEM fellowship directors through the Global Emergency Medicine Fellowship Consortium (GEMFC) email listserv.ResultsEighty percent (20/25) of GEM fellowship directors responded to the survey. All (20/20) of participating fellowship programs included SDH and SC training in their didactic curriculum, and eight of 20 (40%) programs offered similar training for faculty. Additionally, 19 of 20 (95%) of respondents indicated interest in an open‐source tool for emergency medicine (EM) fellowship training in SDH and SC.ConclusionsWhile multiple GEM programs offer formal training on SDH and SC, gaps exist regarding similar training for faculty. Additionally, there is a lack of metrics to determine fellows' comfort with the content of this training. As a majority of GEMFC programs requested, an open‐source tool would allow a uniform curriculum and measurement of EM fellowship training in SDH and SC.

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“…These training sessions should include classroom instruction, online modules, guest speakers, and community involvement to maintain student attention and ensure learning is accomplished. Students learn best when they are involved and immersed in the curriculum (Mechanic at al., 2017).…”

Section: Diversity Training and Cultural Competencymentioning

confidence: 99%

“…When conducted properly, cultural competency and inclusion training should improve employee self-awareness and knowledge of other cultures. The purpose of this training should be to ensure that employees and managerial staff are insightfully amending the way they view and think about various cultures (Mechanic et al 2017).…”

Section: Diversity Training and Cultural Competencymentioning

confidence: 99%

“…Winterville Hospital is also experiencing issues relating to harassment, racism, and discrimination directs towards patients and employees. To combat this, the hospital should implement and facilitate diversity, cultural competency, and inclusion training (Grimme & Grimme, 2009;Mechanic et al, 2017). Finally, Winterville Hospital has decreased in revenue over the past few years and needs to cut operational costs and expenses.…”

Section: Conclusion and Final Management Consulting Recommendationsmentioning

confidence: 99%

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Management Consulting Intervention Case Study in a Complex and Toxic Hospital Organizational Culture

Burrell

2020

HOLISTICA – Journal of Business and Public Administration

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Healthcare organizations in turmoil often turn to management consultants to collect data, engage in analysis, evaluate processes, and make recommendations. This is a case study of an actual hospital with complex issues around organizational culture, organizational conflict, diversity, and talent management. The paper explores the intervention approaches used to address the toxic organizational cultural problems through the lens of organizational development, change management, and corporate behavioral theory.

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Cultural Competency Training in Emergency Medicine

Cited by 21 publications

References 14 publications

The Relationship Between the Cultural Intelligence, Communication Skills, and Social Interactions of Emergency Department Staff: A Cross-Sectional Study

The Relationship Between the Cultural Intelligence, Communication Skills, and Social Interactions of Emergency Department Staff: A Cross-Sectional Study

An analysis of social determinants of health and structural competency training in global emergency medicine fellowship programs in the United States

Management Consulting Intervention Case Study in a Complex and Toxic Hospital Organizational Culture

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