Cultivating digital mediation: The implementation of publicly funded digital museum initiatives in Denmark

Myrczik, Eva Pina

doi:10.1080/10286632.2018.1495714

Cited by 7 publications

(7 citation statements)

References 12 publications

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“…Managerialization inspires the design and the implementation of tailored strategies and practices which take advantage of digitalization to reconfigure the activities of cultural institutions (Myrczik, 2020). More specifically, it determines a greater willingness of cultural institutions to exploit ICTs and digital tools to enhance the cultural institutions' attractiveness (Mingsiritham and Chanyawudhiwan, 2019).…”

Section: Conceptual Backgroundmentioning

confidence: 99%

Locally focused and digitally oriented: examining eco-museums' digitization in a service quality management perspective

Palumbo

Ciasullo

Pellegrini

et al. 2021

TQM

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PurposeEco-museums safeguard the cultural authenticity and the historical identity of the place in which they operate. Conventional organizational models and management practices are generally employed to achieve this institutional aim. Conversely, innovative solutions – such as digitization – are overlooked. Adopting a service quality management perspective, the article intends to examine the role of managerialization and professionalization in triggering eco-museums' digitization.Design/methodology/approachAn empirical analysis involving 126 eco-museums operating in Italy as of 2018 was designed to investigate the implications of managerialization and professionalization on the eco-museums' propensity to embark on a digitization process. Two different forms of digitization were examined: (1) the presence of eco-museums in the digital environment; and (2) the exploitation of digital tools for service delivery. The mediating role of two “soft” total quality management (TQM) practices, i.e. people centredness and strategic focus on visitors' experience, was contemplated in the empirical analysis.FindingsThe research findings suggest that managerialization and professionalization have ambiguous effects on eco-museums' digitization. Nevertheless, they indirectly contribute to a greater digital presence of eco-museums and to a larger use of digital tools for service delivery through an increased use of soft TQM practices.Research limitations/implicationsManagerialization and professionalization are likely to foster the digital transition of eco-museums, which advances their ability to protect and promote the local cultural heritage. Soft TQM practices intended to achieve people-centredness and to enhance the visitors' experience should be exploited to stimulate the eco-museums' digitization.Originality/valueThe article examines the triggers of eco-museums' digitization, providing some food for thought to scholars and practitioners.

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Section: Conceptual Backgroundmentioning

confidence: 99%

Locally focused and digitally oriented: examining eco-museums' digitization in a service quality management perspective

Palumbo

Ciasullo

Pellegrini

et al. 2021

TQM

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“…In the wake of the Internet, an obvious digital extension of the LAM services was to create homepages for the institutions. The Danish National Museum was the first museum to have a website in 1996, which communicated general information about the institution (Myrczik 2018). These early webpages have been de-nominated as "brochures" or "business cards" because the main function was to give basic information about the museum, such as types of collections and opening hours (Schweiber 2004).…”

Section: Digital Information About the Institutionsmentioning

confidence: 99%

“…For instance, the 450 selected digitized objects in Gods and Graves were surrounded by different kinds of information about the Bronze Age and archaeological excavations. According to Myrczik (2018), this type of digital exhibition has been normal in Danish museums since the millennium. In a Danish library context, Litter-atursiden.dk is not a digital access point for fiction, but a website with different kinds of information on fiction, e.g.…”

Section: Digital Access To Contentmentioning

confidence: 99%

Libraries, Archives and Museums as Democratic Spaces in a Digital Age

Widdersheim

2021

The Journal of Arts Management, Law, and Society

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The research on which the contributions in this anthology is based would not have been possible to undertake without the generous research grant our project received from the KULMEDIA program of The Research Council of Norway. We take this opportunity to express our gratitude to the council for their support.We would also like to express our gratitude to colleagues from the international LIS community who volunteered to peer review the chapters in this volume, thereby contributing in important ways to the quality of the papers presented in this book.Our gratitude also goes to the respondents who took the time to fill in questionnaires and take part in qualitative interviews, all the LAM-organizations who opened their doors to us and the users who accepted our presence when doing our observations.

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“…Constituyen espacios de información, pero también y al mismo tiempo, espacios de comunicación colectiva y, en ocasiones, hasta en tiempo real. Por tanto, las TIC funcionan como un catalizador para el desarrollo y la innovación del sector cultural de los museos (Myrczik, 2020;Barranha, 2018). Sin embargo, la dicotomía entre museo físico y virtual sigue debatiéndose.…”

Section: Las Tic En La Musealización Del Arte Y La Historiaunclassified

La Musealización del Arte y la Historia: estrategias discursivas y de comunicación, inclusión, transformación digital y participación en museos

Chica¹

2021

ReiDoCrea: Revista Electrónica De Investigación Docencia Creativa

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Cultivating digital mediation: The implementation of publicly funded digital museum initiatives in Denmark

Cited by 7 publications

References 12 publications

Locally focused and digitally oriented: examining eco-museums' digitization in a service quality management perspective

Locally focused and digitally oriented: examining eco-museums' digitization in a service quality management perspective

Libraries, Archives and Museums as Democratic Spaces in a Digital Age

La Musealización del Arte y la Historia: estrategias discursivas y de comunicación, inclusión, transformación digital y participación en museos

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