Cuidado ao adolescente na atenção básica: necessidades dos usuários e sua relação com o serviço

Abstract

This is a qualitative and descriptive study aimed at analyzing the treatment of adolescents in primary care according to their own views, focusing on their needs and interaction with health workers. Focus groups were conducted with 15 teenagers from a public school in Fortaleza-CE (State of Ceará), Brazil, between August and October 2009. Data analysis grouped thematic categories, according to the content analysis technique, which resulted in the following categories: the needs of adolescents involved in the access to service; reception of adolescents during the primary care service: convergences and divergences; bond between workers and adolescents: creating trust in the care provided. Adolescents reported dissatisfaction with the care provided, revealing a superficial relationship with the health team. The care also showed critical points between the needs identified and effective actions in order to include adolescents as subjects who have rights that require similar attention as other population segments.

The Health School Programme: A Health Promotion Strategy in Primary Care in Brazil

“…The health teams seem to hold few clinical actions with schools, since they have a high rate of activity, but still with a fragile routine 6 . Studies 7,8 , describe the difficulty of establishing a routine in helping adolescents and that this may be linked to the need for some professionals to overcome prejudice before delivering educational programmesin school. Little exposure to the issues of this age group can mean a tendency to view adolescents in a negative and stereotypical manner, embarrassment in dealing with sexuality and violence situations (which may require interdisciplinary interventions), and work overload, making access to learning difficult.…”

Acesso aos serviços de atenção primária à saúde por adolescentes e jovens em um município do Estado da Bahia, Brasil

“…O cuidado à saúde dos adolescentes e adultos jovens pressupõe a necessidade de horizontalização entre as ações e as relações usuários/profissionais para favorecer o acolhimento, o vínculo e o efetivo acesso 40 . Para o alcance das necessidades de saúde desses jovens, faz-se necessário o envolvimento dos trabalhadores na atenção integral, a fim de dar resolubilidade aos problemas dessa população, abrangendo ações preventivas e curativas.…”

Gênero e práticas de saúde: singularidades do autocuidado entre adolescentes

“…Estudos semelhantes vêm apontando para a insatisfação dos adolescentes com os serviços e ações oferecidos no âmbito da Atenção Básica, bem como para a fragilidade dos vínculos estabelecidos entre esses as Equipes de Saúde da Família e o público infanto-juvenil (Nogueira, Modena, & Schall, 2010;Costa, Queiroz, & Zeitoune, 2012;Marques & Queiroz, 2012).…”