CSR Performance in Emerging Markets Evidence from Mexico

Muller, Alan; Kolk, Ans

doi:10.1007/s10551-008-9735-y

Cited by 139 publications

(111 citation statements)

References 28 publications

(44 reference statements)

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“…This latest study and its findings, like Paul et al (2006), is based on the idea that the development of more CSR awareness by Mexican companies is related to its integration into the global economy; This is also supported on the results obtained by Muller & Kolk (2009, 2010 with a survey conducted to 121 companies in the Mexican auto parts industry, which demonstrated the existence of similarities between the CSR practices of this industry and those that are known in developed countries; And finally, by analyzing and comparing the local and global perspectives of CSR practices within the country through 75 interviews to 10 foreign multinational companies, Weyzig (2006) notes that Mexican companies are developing increased awareness of global CSR norms, specially when those perspectives are communicated by multinational enterprises to their subsidiaries operating in Mexico. In addition, he mentions that a large portion of the investment in Mexico comes from foreign or multinational companies, particularly U.S. subsidiaries operating in the main cities that have adopted CSR as a tool to enter and develop their markets and its relations with the customers.…”

Section: Csr In Latin America and Mexicosupporting

confidence: 65%

Socially Responsible Corporate Communications in Mexico: Evidence of the Large Companies by Their Operational Levels

Amezaga¹,

He²,

Cuervo³

2013

IJBM

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The aim of this study is to know the general condition of business communications regarding Corporate Social Responsibility (CSR) in large Mexican companies, and identify the significant differences in terms of a set of indicators and in comparison with three different operational levels. Specifically, based in a relevant previous research work by Maignan and Ralston (2002) and analyzing the content of 150 Mexican business websites as a sample frame, the study evaluates the differences in a set of CSR indicators divided in principles, processes and stakeholder issues. And then, compare these indicators among the national, international and multinational level by utilizing the statistical Chi-square test. The main findings suggest a high prevalence of corporate communications regarding social responsibilities in large Mexican companies, especially from those that operate on a multinational level and coming from abroad. The performance-driven principle was found to be the main motivation behind CSR communications for all levels; quality programs were the most employed CSR process in order to build a good citizenship image; and the stakeholder issues related to shareholders and the indicator of service/product quality from the customers group, were those found more significantly similar among the groups.

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Section: Csr In Latin America and Mexicosupporting

confidence: 65%

Socially Responsible Corporate Communications in Mexico: Evidence of the Large Companies by Their Operational Levels

Amezaga¹,

He²,

Cuervo³

2013

IJBM

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“…Market reputation of the enterprise and environmentalprotection image among the public [59][60][61][62]81] Green Logistic Management…”

Section: Resource Materials Consumptionmentioning

confidence: 99%

Multicriteria Decision Analysis to Develop Effective Sustainable Development Strategies for Enhancing Competitive Advantages: Case of the TFT-LCD Industry in Taiwan

Kuo

Lin

et al. 2016

Sustainability

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Abstract:In the Internet of Things era, panel displays play a major role in human life, because humans frequently use liquid crystal displays to monitor their electrical devices. The display industry creates remarkable economic output, but every manufacturing process inevitably has some undesirable effects on the environment. With the increasing awareness of environmental protection, balanced development is necessary to address the emerging market trends. However, short-sighted manufacturing corporations that focus solely on financial performance can achieve only short-term profits. The purpose of this study was to develop the most effective sustainable improvement strategies that can enhance competitive advantages in real-world situations. The proposed method combines the balanced scorecard and a new hybrid modified multiple attribute decision-making model which together adopt the DEMATEL technique to construct the influential network relation map and develop the DEMATEL-based ANP with the VIKOR method to deliver strategies that integrate environmental sustainability and competitive advantage. Finally, a real-world case study applying the proposed method to the cases of liquid crystal display manufacturers was conducted. Then, this paper discusses the effective use of natural resources, development of enterprises, and sustainable competitive advantage in this context. Various manufacturers, communities, and stakeholders can benefit from the coopetition solutions explained by the proposed method.

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“…This view is endorsed by (Nielsen & Thomsen, 2007) when they opined that the need for transparency and accountability from organizations operating worldwide has pushed them to put CSR high on their agendas. CSR today remains an emerging concept in many developing economies (Muller & Kolk, 2008), of which Ghana is not an exception. According to a an international survey issued by the Price Water House Coopers in the early part of 2002, reveals that nearly 70% of global chief executives believed that addressing CSR was vital to their companies' profitability (Simms, 2002).…”

Section: Introductionmentioning

confidence: 99%

Corporate social responsibility reporting in the telecommunications sector in Ghana

Abukari

Abdul-Hamid

2018

Int J Corporate Soc Responsibility

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Many corporations today have come to the realization that there are enormous benefits to be derived from being socially responsible in the societies they operate. Today, the argument is no longer about being a good corporate citizen on the part of businesses but the ability of businesses to communicate their social contributions to stakeholders. A number of mediums can be employed by businesses to report on their corporate social responsibility (CSR) to stakeholders: including annual reports; community reports; press releases among others. This study looked at CSR reporting in the telecommunications sector in Ghana, using websites as a disclosure medium. Drawing inspirations from prior studies, this study looked at corporate social responsibility reporting (CSRR) in five thematic perspectives: environment; human resource; product and customer; community and ethical aspects. Findings from this study indicate that the telecommunications companies in Ghana poorly articulate their CSR issues online. The community involvement category received much attention in their reportage, which supports earlier studies that most organizations are committed to corporate philanthropy. The findings also show that two telecommunications companies have dedicated department solely for CSR (MTN Ghana and Vodafone Ghana), known as CSR Foundation with separate vision statement, mission statement; objectives; aims as well as independent board different from the mother entities. The study makes relevant contribution in the area of CSRR in the context of Ghana, judging from the fact that the concepts CSR and CSRR are relatively new and also adds literature to a fairly growing area of CSR communications via websites which are fast becoming a medium of corporate communication for corporations in Ghana and beyond.

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CSR Performance in Emerging Markets Evidence from Mexico

Cited by 139 publications

References 28 publications

Socially Responsible Corporate Communications in Mexico: Evidence of the Large Companies by Their Operational Levels

Socially Responsible Corporate Communications in Mexico: Evidence of the Large Companies by Their Operational Levels

Multicriteria Decision Analysis to Develop Effective Sustainable Development Strategies for Enhancing Competitive Advantages: Case of the TFT-LCD Industry in Taiwan

Corporate social responsibility reporting in the telecommunications sector in Ghana

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