2017
DOI: 10.1108/ajar-2017-02-02-b002
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CSR Disclosure, Customer Loyalty, and Firm Values (Study at Mining Company Listed in Indonesia Stock Exchange)

Abstract: This study aimed to examine the association of Corporate Social Responsibility (CSR) disclosure and the firm valueson customer loyalty as a mediating variable. The samples of this study weresourced from the mining companies listed on the Indonesia Stock Exchange of 2008-2014. The secondary data used was obtained from the annual reports accessed through idx.co.id, and the sales reports based on the mining's sub-sectors accessed through bi.go.id. The variables of CSR disclosure were measured by usingscoresof wei… Show more

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Cited by 24 publications
(19 citation statements)
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References 37 publications
(43 reference statements)
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“…There was a correlation between the Sustainability Report (SR) with the company's value [19]. This statement corresponds to the signaling theory.…”
Section: Sustainability Report (Sr) Affects the Value Performance Of A Companymentioning
confidence: 60%
“…There was a correlation between the Sustainability Report (SR) with the company's value [19]. This statement corresponds to the signaling theory.…”
Section: Sustainability Report (Sr) Affects the Value Performance Of A Companymentioning
confidence: 60%
“…Thus, this research model attempted to obtain empirical evidence whether the effect of company performance and human capital burdens on company value is the company's performance as measured from a market point-of-view (investor) [25]. Based on [36], there is a positive effect of CSR on firm value, and this research is supported by [37]. Thus, the first hypothesis was developed as follow: H1: Corporate Social Responsibility has a significant and positive effect on firm value.…”
Section: Hypotheses Developmentmentioning
confidence: 99%
“…Pengungkapan CSR yang lebih luas, citra positif perusahaan akan tumbuh sehingga dapat meningkatkan nilai perusahaan (Wedayanti & Wirajaya, 2018). Perusahaan akan menyampaikan keterbukaan secara memadai untuk mendapatkan tanggapan stakeholder yang dapat meningkatkan nilai perusahaan (Isnalita & Narsa, 2017). H2: Semakin tinggi pengungkapan CSR, maka nilai perusahaan semakin tinggi, terutama pada perusahaan yang memiliki ukuran besar.…”
Section: Pendahuluanunclassified