Crowding Externalities from Tourist Use of Urban Space

Neuts, Bart; Nijkamp, Peter; Leeuwen, Eveline van

doi:10.5367/te.2012.0130

Cited by 29 publications

(18 citation statements)

References 67 publications

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“…The research results are consistent with the dimension of individualism or collectivism. The collectivism evaluates the group as the most important unit, whereas the individualism judges the individual as the most important unit [31,32]. However, another study by Jin and Pearce [5,33] concluded that Europeans and Americans are more tolerant to others' disturbance than Chinese because European and American tourists are more experienced in coping with crowding.…”

Section: Nationality Motivation and Perceived Crowdingmentioning

confidence: 99%

Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management

Qian

Kavan

2016

Sustainability

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Studies on tourists crowding are developed to explore the perception of crowding, and these studies indicate crowding influence on sustainable development of tourist destinations. This study aims to reveal the influential factors of tourists' perceived crowding. We obtained data from interviewing over 400 tourists and five senior tourism officials in Xi'an, China. This study firstly applies factor analysis to identify the constructed variables of tourists' motivations from the principle component analysis. It then examines the correlation between nationality and perceived crowding. Consequently, a multiple regression is used to identify the connection between motivations and perceived crowding. The results of the study indicate nationality and motivation as two significant influential factors to perceived crowding management. This study also shows that management in tourist destinations would benefit from provision of the authentic travel experience integrated with zoning the travel destination.

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Section: Nationality Motivation and Perceived Crowdingmentioning

confidence: 99%

Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management

Qian

Kavan

2016

Sustainability

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“…Unlike spatial crowding, which has only been reported as an impediment for enjoying the visit, human crowdedness has sometimes been considered as "good crowding", adding up to the local experience. Thus, an interesting finding emerging from this research is that crowding can have not only negative, but also positive consequences on tourist experience and satisfaction [7,9,11,34,56].…”

Section: Discussionmentioning

confidence: 79%

“…Interestingly, evidence for the positive association between crowding and tourist satisfaction has also been found, [8,54], particularly when visitors look for hedonic experiences [54], when the level of crowding does not exceed the expectations or when the perception of crowdedness is relatively low [8,55]. In this regard, it can be concluded that a crowding perception is not always negative, but can even contribute to tourist's experience and satisfaction [7,9,11,56].…”

Section: Tourism Crowdingmentioning

confidence: 93%

The Sustainability of Cruise Tourism Onshore: The Impact of Crowding on Visitors’ Satisfaction

2019

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The sustainability of cruise tourism has been questioned in relation to its negative effects on ports of call, among which crowding has recently become more pronounced. However, an understanding of how crowdedness influences cruise tourists' experience onshore is lacking. The study analyzed online reviews on onshore experiences in the main European ports of call through Leximancer, an automated text analytics software. The results revealed that the perceived destination crowding was not always negatively evaluated by tourists, but was also discussed as a factor adding up to the authenticity of the visit under certain circumstances. Nevertheless, the evidence indicates that only human crowding might be positively assessed, while the spatial crowdedness was always reported as detracting from the enjoyment of the visit. The analysis also showed that the crowding phenomenon was represented differently in the accounts of the low, average and high satisfaction cruise tourists' groups. The role of the guide, as well as the attractiveness of the sightseeing were identified as factors that can ameliorate the negative effect of crowding on the destination visit. The findings yield relevant implications for all actors involved in the cruise tourism activity, which should manage destination crowdedness in a more sustainably innovative way.In view of the above, the purpose of this study is to explore cruise tourists' perceived crowding at the main European ports of call, and to examine its impact on destination visit satisfaction through the analysis of online reviews. This study therefore fills a major gap in the tourism literature on overcrowding by exploring the role of crowding perception in both, positively and negatively evaluated cruise destination experiences.The remaining part of the paper is structured in four parts. It starts with sustainable destination tourism models, followed by examining the concept of tourism crowding. The forth section is concerned with the methodology of the study, addressing the advantages and weaknesses of using Leximancer. The fifth section analyses the results of the study, while the sixth provides the research conclusions. Finally, the last sections address the discussion of the results, the practical implications of the study, as well as the research limitations and the future research lines.

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“…Furthermore, estimating the optimal limit for accommodation saturation is not an end in and of itself, but rather an instrument that can provide continuous, relevant information to those in charge of making decisions related to planning and managing mature tourist destinations. Therefore, it is a management concept which reflects the objectives of managers or those responsible for satisfying tourists and local residents [101].…”

Section: Discussionmentioning

confidence: 99%

Analysis of the Accommodation Density in Coastal Tourism Areas of Insular Destinations from the Perspective of Overtourism

Cruz

Zaragoza

2019

Sustainability

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Accommodation saturation is transcendental in island destinations; especially when we include it in the sustainability paradigm. A coastal tourism area is considered saturated when tourists feel the area is overbuilt. This can lead to unpleasant experiences that decrease tourist satisfaction—diminishing the competitiveness of the destination. This issue is especially relevant in insular areas. However, estimating optimal levels of accommodation density is complex, with many conceptual, methodological and operational controversies. Moreover, there is a lack of measurement data and assessment standards at the micro-local scale. The main objective of this paper is to analyse tourist accommodation density because it is commonly used to measure the level of saturation in urban coastal tourism areas. The intention is to identify from the perspective of overtourism, the weaknesses of using tourist accommodation density as a parameter to assess the urban saturation of coastal tourism areas located in the destination, the Canary Islands, Spain. A systematic method of observation and interpretation is employed to examine the use of density indicators and assess their efficiency. The main conclusion is to determine the optimal accommodation density. In order to achieve this, we must consider more than just the pressure and condition indicators; we also have to examine other related responses to the behaviour of the demand and, more specifically, the level of satisfaction of the tourists. The objective of this work is to evaluate the weaknesses of using tourist bed places as an indicator of the level of saturation in a coastal tourism area.

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Crowding Externalities from Tourist Use of Urban Space

Cited by 29 publications

References 67 publications

Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management

Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management

The Sustainability of Cruise Tourism Onshore: The Impact of Crowding on Visitors’ Satisfaction

Analysis of the Accommodation Density in Coastal Tourism Areas of Insular Destinations from the Perspective of Overtourism

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