Crowd Work

Durward, David; Blohm, Ivo; Leimeister, Jan Marco

doi:10.1007/s12599-016-0438-0

Cited by 109 publications

(64 citation statements)

References 3 publications

(1 reference statement)

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“…As the phenomenon has manifold facets and is progressing quickly, researchers are confronted with considerable challenges (Kittur et al ., ; Durward et al ., ). Most studies focus on single platforms and their design as digital marketplaces for global online labour.…”

Section: Global Online Labourmentioning

confidence: 97%

Of crowds and talents: discursive constructions of global online labour

Pongratz¹

2018

New Technol Work Employ

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Online platforms not only serve to exchange information and goods but increasingly also service work provided by the self‐employed. The emergence of crowdsourcing of paid work has created a global market for online labour where services can be fully acquired and provided irrespective of location via platforms such as upwork.com or freelancer.com. Drawing on a content analysis of the websites of 44 globally operating platforms, this study has investigated the discursive construction of this new type of labour market. The findings show that platforms address the online workforce in different ways, for instance, as workers or freelancers. Contrary to their blanket characterisation as an anonymous crowd in previous academic debate, in most cases, online workers are forced to present themselves as talented experts to distinguish themselves from the mass of competitors. The control over online labour that these platforms exercise challenges existing conceptions of professionalism and self‐employment.

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Section: Global Online Labourmentioning

confidence: 97%

Of crowds and talents: discursive constructions of global online labour

Pongratz¹

2018

New Technol Work Employ

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“…Fantoni et al 2012 [7] Idea contest & e-learning They present a collaborative learning process in idea contests. In their empirical study, they analyze how to learn through collaboration by studying the methods of the winners in the idea contest.…”

Section: Overview Of the Considered Literaturementioning

confidence: 99%

“…For some tasks the collaboration of several crowdsourcees is required. We use the term "crowdsourcee" for individuals of the crowd, who respond to an open call and the term "crowdsourcer" for proposers of an open call [7]. In particular for complex tasks, which exceed the capacity and skills of individuals, collaboration of heterogeneous actors has the potential to lead to better results, if orchestrated well [4,5,18,26].…”

Section: Introductionmentioning

confidence: 99%

Collaboration among Crowdsourcees: Towards a Design Theory for Collaboration Process Design

Tavanapour¹,

Bittner²

2017

Proceedings of the 50th Hawaii International Conference on System Sciences (2017)

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“…It describes a novel way of organizing work and constitutes a solution for new challenges, because it can process work faster, cheaper and in a more flexible way compared to 'traditional' settings. Crowd work is a digital form of gainful employment that is based on the principles of crowdsourcing to orchestrate a mass of people via an open call on IT-facilitated platforms to create digital goods (Durward et al 2016).…”

Section: Introductionmentioning

confidence: 99%