Critical Success Factors for e-Government: Perspectives of Poland and Its Provinces

Ziemba, Ewa; Papaj, Tomasz; Jadamus-Hacura, Maria

doi:10.7172/1644-9584.52.14

Cited by 2 publications

(1 citation statement)

References 8 publications

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“…Large-scale digital transformation must result in changes in the behavior of many actors, takes time, and involves complex relationships between various social and technical entities in one ecosystem (Burmeister et al, 2019). Various implementation factors related to process, technology, and human resources, as well as adoption factors, must be diffused in all stages of project management, with realistic milestones, involvement of all stakeholders, and elaboration of system development methods and knowledge of governance processes (Ziemba, 2013). There are 4 (four) major gaps in e-government project management (Sarantis et al, 2009), namely: inability to capture the ultimate goal of the e-government project; inadequacy in capturing the project's multidimensional characteristics; no knowledge transfer; and no e-government stakeholder modelling.…”

Section: Project Management Of E-governmentmentioning

confidence: 99%

A Soft Systems Methodology Application to Promote the Multidimensional Model of e-Government Project Management in Indonesia’s Construction Services

Dewi,

Agus,

Najid

2023

ijebd

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The Integrated Construction Services Information System (ICSIS) project is one of the Indonesian government's initiatives to meet public demand for better construction business services. Despite being in operation for approximately 6 (six) years, ICSIS performs poorly. Fragmented business processes, noninteroperable systems, and unaccountable data all demonstrate poor performance in this regard. With all the best efforts, ICSIS only reaches 12% of the total target users. This paper discusses a problem-structuring approach to problem analysis and comprehension, as well as the critical factors to consider through stakeholder interaction. From various perspectives, the results of this structuring phase using literature study, comparative analysis and soft systems methodology indicate that multidimensional factors must be considered in order to achieve the expected ICSIS values. This technique assists decision makers in developing a multidimensional model in ICSIS project management with the goal of fostering more dependable and long-term e-government in the construction services.

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Section: Project Management Of E-governmentmentioning

confidence: 99%

A Soft Systems Methodology Application to Promote the Multidimensional Model of e-Government Project Management in Indonesia’s Construction Services

Dewi,

Agus,

Najid

2023

ijebd

View full text Add to dashboard Cite

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Government-to-business e-service provision in Myanmar

Myint

2023

IJRBS

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This study aims to increase knowledge and understanding of Government-to-Business (G2B) Services in Myanmar and will also discover the critical challenges for G2B e-Service provision in Myanmar. The government officials from the agencies providing G2B services are surveyed to explore the current status of G2B services in Myanmar. Questionnaires were analyzed quantitatively and qualitatively, with the respondents identifying themselves as they currently work at government agencies. The study revealed that among the total 30 Ministries, it is 24 % of public services are available online. The current study found that ICT infrastructure barriers, legal and policy issues, and financial barriers are significant challenges that delay the progress of G2B e-Service implementation in Myanmar. The ICT infrastructure, particularly regarding data center, are still considered inadequate, and financial and technical assistance is in demand for implementing the G2B e-Service. Social and cultural barriers are the fewer obstacles found in the analysis, with an overall rate of 87.3% positive opinion on the digital transformation of G2B services. This study will support several contributions to implementing e-Government services in Myanmar and provide awareness about G2B e-Service in Myanmar.

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Critical Success Factors for e-Government: Perspectives of Poland and Its Provinces

Cited by 2 publications

References 8 publications

A Soft Systems Methodology Application to Promote the Multidimensional Model of e-Government Project Management in Indonesia’s Construction Services

A Soft Systems Methodology Application to Promote the Multidimensional Model of e-Government Project Management in Indonesia’s Construction Services

Government-to-business e-service provision in Myanmar

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