Crew Resource Management (CRM)

Abstract

Crew Resource Management (CRM) was implemented into the aviation training curriculum over three decades ago in an effort to optimize flight deck management, safety, and improve flightcrew team performance. Since the mid-1990s, other industries have shown considerable interest in adapting and implementing CRM training to train their personnel in non-technical skills. This paper reviews the implementation of CRM in healthcare, the military, and the maritime industry. A comparison of different training methods and training assessment techniques, as well as gaps in the assessment of CRM training effectiveness are discussed. Lastly, a discussion of CRM training techniques and evaluation methods developed in other industries are presented for the consideration of the aviation community.

Maritime Resource Management: Current Training Approaches and Potential Improvements

“…Malakis, Kontogiannis, & Kirwan, 2010;Kontogiannis & Malakis, 2013;Véronneau & Cimon, 2007). However, Havinga, de Boer, Rae, and Dekker (2017), Salas et al (2006), andJimenez, Kasper, Rivera, Talone, andJentsch (2015) also observe that tools and practices related to CRM and NTS training may differ greatly between the various domains. Aviation and its CRM concepts have mostly been translated into other domains, but not necessarily based on domain-specific training needs and preconditions for work.…”

Estrés en la aviación, un problema de salud ocupacional que requiere una adecuada gestión de recursos de la tripulación: una revisión narrativa

“…Algunos elementos estresores incluyen las condiciones ergonómicas vinculadas con la velocidad, la presión, el ruido, la carga cognitiva, el time stress, la fatiga, el jetlag, entre otros [16], [17]. En el campo de la aviación, muchos de los accidentes aéreos se deben en gran medida errores humanos [18], [19]. La referencia [20] señala que los accidentes aeronáuticos se deben principalmente a factores físicos, ambientales y humanos.…”