Creating global software: A conspectus and review

Carey, Jane M.

doi:10.1016/s0953-5438(97)00028-3

Cited by 24 publications

(12 citation statements)

References 2 publications

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“…A number of literature resources, such as those reviewed in [5] and [22], provide lists of recommended guidelines and factors that need to be addressed in the design phase. One contention with the list is that the guidelines and factors provided are too general, and not specific enough for use by target cultures.…”

Section: Global-software Development Lifecyclementioning

confidence: 99%

Global-software development lifecycle

Yeo

2001

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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This study was conducted to explore the efficacy of the global-software development lifecycle (global-SDLC), which comprises design, implementation and usability evaluation phase. A spreadsheet was adapted using the global-SDLC process to accommodate a number of cultures. The design and implementation phases were efficacious. However, in the usability evaluation phase, the usability evaluation techniques were only efficacious when participants, who were experienced computer users and participants who were familiar with the experimenter, were employed. Explanations, from cultural literature such as Hofstede, are presented and implications of these findings on the usability evaluation phase and the global-SDLC are also described.

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Section: Global-software Development Lifecyclementioning

confidence: 99%

Global-software development lifecycle

Yeo

2001

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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“…Guo (2003) examined technical and cultural issues along with the text translation. Some of these studies (Carey, 1998;Collins, 2001) point out the problems with Chinese character support and the impact of Unicode, but do not further examine the issues with encoding, indexing, searching and sorting, which are crucial to library systems.…”

Section: Literature Reviewmentioning

confidence: 99%

Chinese localisation of Evergreen: an open source integrated library system

Zou

2009

Program

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Purpose -The purpose of this paper is to investigate various issues related to Chinese language localisation in Evergreen, an open source integrated library system (ILS). Design/methodology/approach -A Simplified Chinese version of Evergreen was implemented and tested and various issues such as encoding, indexing, searching, and sorting specifically associated with Simplified Chinese language were investigated. Findings -The paper finds that Unicode eases a lot of ILS development problems. However, having another language version of an ILS does not simply require the translation from one language to another. Indexing, searching, sorting and other locale related issues should be tackled not only language by language, but locale by locale. Practical implications -Most of the issues that have arisen during this project will be found with other ILS-like systems. Originality/value -This paper provides insights into issues of, and various solutions to, indexing, searching, and sorting in the Chinese language in an ILS. These issues and the solutions may be applicable to other digital library systems such as institutional repositories.

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“…This localisation process involves the translation of messages (in the message files) as well as other factors such as the selection of icons appropriate for the target culture. A number of literature resources (such as those reviewed in Uren (1998) and Carey (1998)) provide lists of recommended guidelines and factors that need to be addressed in the design phase. One contention with the list is that the guidelines and factors provided are too general, and not specific enough for use by target cultures.…”

Section: Global-software Development Lifecyclementioning

confidence: 99%

Are Usability Assessment Techniques Reliable in Non‐Western Cultures?

Yeo

2000

E J Info Sys Dev Countries

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This paper describes an exploratory study conducted to examine the efficacy of the globalsoftware development lifecycle (global-SDLC), a Western software development approach employed to derive software for the global market. In the study, the global-SDLC was applied to adapt a US English spreadsheet for a non-Western market; in particular, the spreadsheet was adapted to accommodate Bahasa Melayu (Malaysia's national language). Malaysians were recruited to evaluate the usability of the spreadsheet utilising three prevalent (Western originated) usability assessment techniques, namely, think aloud, questionnaire, and interview. The design and implementation phase of the global-SDLC were found to be efficacious. However, the results of the usability evalua tion −the last phase of global-SDLC− were found to be inconsistent. These inconsistencies may be attributed to the computer experience as well as the cultural attributes of the participants in the study. Implications of the findings and further work were also discussed.

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Creating global software: A conspectus and review

Cited by 24 publications

References 2 publications

Global-software development lifecycle

Global-software development lifecycle

Chinese localisation of Evergreen: an open source integrated library system

Are Usability Assessment Techniques Reliable in Non‐Western Cultures?

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