Covered Beverages Now Allowed: Public Libraries and Book Superstores

McKechnie, Lynne; French, Paul; Goodall, George R.; Kipp, Margaret E. I.; Paquette, Darien Lajoie; Peckoskie, Jennifer L.

doi:10.29173/cais331

Cited by 11 publications

(11 citation statements)

References 1 publication

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…There is, however, a rising volume of research that compares public libraries to "superbookstores" as public places. The work of McKechnie et al [25] is probably the closest to our own work from that genre. That research investigated the different behaviors observed in libraries, when compared to large, chain bookstores.…”

Section: Related Workmentioning

confidence: 64%

“…Intriguingly, our research revealed little work had been undertaken regarding the queries presented at bookstores. Indeed, a comparison of bookstore and library culture was nearly all we could discover [25]. Given the importance of bookstores to reading, this seems a surprising omission, though they have been used as venues for at least one other study [26].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

In the bookshop

Buchanan

McKay

2011

Proceedings of the 11th Annual International ACM/IEEE Joint Conference on Digital Libraries

View full text Add to dashboard Cite

Users' search tactics often appear naïve. Much research has endeavored to understand the rudimentary query typically seen in log analyses and user studies. Researchers have tested a number of approaches to supporting query development, including information literacy training and interaction design these have tried and often failed to induce users to use more complex search strategies. To further investigate this phenomenon, we combined established HCI methods with models from cultural studies, and observed customers' mediated searches for books in bookstores. Our results suggest that sophisticated search techniques demand mental models that many users lack.

show abstract

Section: Related Workmentioning

confidence: 64%

Section: Introductionmentioning

confidence: 99%

In the bookshop

Buchanan

McKay

2011

Proceedings of the 11th Annual International ACM/IEEE Joint Conference on Digital Libraries

View full text Add to dashboard Cite

show abstract

“…In an earlier study of user behaviour in public libraries (McKechnie et al, 2004), a surprise finding was that library patrons frequently violated library rules by engaging in behaviours which disrupted the use of the library by others. Additionally, staff were often seen to ignore or even encourage this behaviour.…”

Section: Introductionmentioning

confidence: 99%

Rules of (Mis)Conduct: User Behaviour in Public Libraries

et al. 2013

View full text Add to dashboard Cite

Unobtrusive observation in nine sites in two public libraries in Southern Ontario explored user compliance with posted rules of conduct. With the exception of children who were frequently loud and rambunctious, most users followed the rules. This finding is consistent with Goffman's idea that behaviour in public places is governed by normative assumptions of public order.Résumé : L'observation non obstructive effectuée dans neuf sites de deux bibliothèques publiques du sud de l'Ontario a examiné la conformité de l'utilisateur avec les règles de conduite affichées. À l'exception des enfants qui étaient fréquemment bruyants et querelleurs, la plupart des utilisateurs ont suivi le règlement. Ces résultats sont conformes avec l'idée de Goffman affirmant que le comportement dans les endroits publics est régi par des conventions normatives au sujet de l'ordre public.

show abstract

“…However, in practice, there seems to remain a social barrier to peer interactions and focused encounters (Goffman, 1966) between most (unacquainted) library users. The behavioural norm is to work in isolation from other users (Aabo & Audunson, 2012;McKechnie et al, 2004). Physical infrastructure that accommodates and invites social learning is not sufficient to turn a social learning space into a place where social learning is actually being practiced and experienced.…”

Section: Theoretical Framework: Space Place and Sense Of Placementioning

confidence: 99%

Gelatine

Bilandzic

Schroeter

Foth

2013

Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration

View full text Add to dashboard Cite

Public libraries and coworking spaces seek for means to facilitate peer collaboration, peer inspiration and crosspollination of skills and creativity. However, social learning, inspiration and collaboration between coworkers do not come naturally. In particular in (semi-) public spaces, the behavioural norm among unacquainted coworkers is to work in individual silos without taking advantage of social learning or collaboration opportunities. This paper presents results from a pilot study of 'Gelatine' -a system that facilitates shared encounters between coworkers by allowing them to digitally 'check in' at a work space. Gelatine displays skills, areas of interest, and needs of currently present coworkers on a public screen. The results indicate that the system amplifies users' sense of place and awareness of other coworkers, and serves as an interface for social learning through exploratory, opportunistic and serendipitous inspirations, as well as through helping users identify like-minded peers for follow-up face-toface encounters. We discuss how Gelatine is perceived by users with different pre-entry motivations, and discuss users' challenges as well as non-use of the system.

show abstract

Covered Beverages Now Allowed: Public Libraries and Book Superstores

Cited by 11 publications

References 1 publication

In the bookshop

In the bookshop

Rules of (Mis)Conduct: User Behaviour in Public Libraries

Gelatine

Contact Info

Product

Resources

About