Counsellor ethnic differences and perceived counselling effectiveness

Abstract

The purpose of the present study was to examine how counsellor race influences client evaluation of counselling effectiveness. It was predicted that ethnic minority counsellors would be perceived less favorably than the Caucasian counsellor. Three groups of secondary school students viewed a 10-minute videotaped stimulus interview, with different introductions for the stimulus counsellor's race (Caucasian, Native Indian, and East Indian). The dependent measure, perceived counselling effectiveness, was obtained and compared among counsellor races by analysis of variance. The results showed that the ethnic minority counsellors were perceived more favorably than the Caucasian counsellor. No differential effect was found in client perception of non-verbal behaviors. Implications of the findings are discussed.