Corporate wiki users

Majchrzak, Ann; Wagner, Christian; Yates, Dave

doi:10.1145/1149453.1149472

Cited by 188 publications

(10 citation statements)

References 5 publications

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“…First, on the positive side, the fears of vandalism voiced by some of our informants as well as in previous reports of enterprise use [16,22] did not occur. This is in contrast to the frequent vandalism on public wikis such as Wikipedia.…”

Section: Is the Case Of A Wiki In The Enterprise A Special Case?supporting

confidence: 53%

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A wiki instance in the enterprise

Danis

Singer

2008

Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work

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We describe the design and deployment of a wiki-based application that supports yearly planning work by members of a globally distributed, 900-member research organization. The goal of the ResearchWiki is to enable greater transparency in the work of the organization and to provide a basis for broader collaboration among researchers. We motivate the design based on results from 40 interviews and discuss two cycles of usage of the ResearchWiki based on analyses of logs and an additional 20 interviews. We conclude with a discussion of the interplay of technology, work practice and organizational change and with design recommendations.

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Section: Is the Case Of A Wiki In The Enterprise A Special Case?supporting

confidence: 53%

“…In one of two published studies, Majchrzak and colleagues [16] surveyed 168 corporate users to understand the range of uses for which wikis were adopted and to understand motivations for user contributions. In their sample, wikis aimed at generating novel solutions were reported to be most sustainable.…”

Section: Related Literaturementioning

confidence: 99%

A wiki instance in the enterprise

Danis

Singer

2008

Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work

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“…However, there has been a shift in focus towards internal social media use. As organisations have adopted social media for information sharing between employees and for creating new connections across organisational boundaries, research efforts are directed towards implications for knowledge work (eg, Davison et al, 2013;Hasan & Pfaff, 2012;Majchrzak, Wagner, & Yates, 2006).…”

Section: Previous Research On Enterprise Social Mediamentioning

confidence: 99%

Multiple social media in the workplace: Contradictions and congruencies

Forsgren¹,

Byström

2017

Information Systems Journal

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In this paper, we report an investigation on the use of multiple social media in knowledge work and explore the contribution of activity theory for such a study. As social media are increasingly adopted at work, there is a demand to understand how they are being incorporated. This study focuses on how social media may improve or reduce coherence in work activities, and for this purpose, we use activity theory as an analytical lens to conceptualise social media usage in a Scandinavian software development company. The qualitative data, consisting of interviews and observations, were analysed to capture the mediating role of social media for information sharing within and across work activities. We found social media in general helpful to maintain coherence in terms of sharing work‐related information, improving ambient awareness, as well as for socialising, but they also caused inconsistencies in use and adoption. In addition, we found that social media served different purposes in different activity systems, causing both contradictions and congruencies; what was seen as a benefit for some work activities appeared as a limitation for others (eg, concerning pace and aims of information sharing). In our findings through the lens of activity theory, we observed how objects, although they were shared, were fractionalised in networked activities. Our conclusion is that despite the still unoptimised functionality, social media do bring coherence in work activities in a decentralised work environment.

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“…Still others promote the use of wikis by customers to help produce documentation of products or software (McHaney, 2012b). According to researchers Majchrzak, Wagner and Yates (2006), business wiki users are either synthesizers or adders. Synthesizers provide information needed by others in an organization and adders enter information needed to accomplish their jobs.…”

Section: Wikis Revisitedmentioning

confidence: 99%

E-LearningFacultyModules.org

McHaney

Spire

Boggs

2014

Packaging Digital Information for Enhanced Learning and Analysis

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A team at Kansas State University recently launched the E-Learning Faculty Modules wiki to enhance and support online faculty development. This project is customized for teaching in the Kansas State University distance-learning program but contains a broad set of information that might be useful to others. This site is constructed using wiki technology, which permits access, multimedia expressiveness, remote collaboration, tracking, and reversibility of postings. Other tools on the site are derived from MediaWiki and its open-source capabilities. The wiki includes an overall ontology, templates, categories, completed and seeded entries, input boxes, and menus that ensure users can easily use and join the community. Taken holistically, these attributes create an ideal venue for sharing ideas and encouraging synergistic improvement of teaching practices. This chapter describes the implementation process of E-LearningFacultyModules.org and gives insight into its purpose, features, and uses.

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Corporate wiki users

Cited by 188 publications

References 5 publications

A wiki instance in the enterprise

A wiki instance in the enterprise

Multiple social media in the workplace: Contradictions and congruencies

E-LearningFacultyModules.org

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