A wiki instance in the enterprise

Abstract

We describe the design and deployment of a wiki-based application that supports yearly planning work by members of a globally distributed, 900-member research organization. The goal of the ResearchWiki is to enable greater transparency in the work of the organization and to provide a basis for broader collaboration among researchers. We motivate the design based on results from 40 interviews and discuss two cycles of usage of the ResearchWiki based on analyses of logs and an additional 20 interviews. We conclude with a discussion of the interplay of technology, work practice and organizational change and with design recommendations.

Moderation of Enterprise Social Networks _ A Literature Review from a Corporate Perspective

“…251.] which is in accordance with the widely mentioned permissive corporate culture [4,15,31,57,64]. In their focus group research with senior IT managers, they further bring up a user self-policing mechanism through the elimination of anonymity.…”

“…x [14] x [15] x [17] x [19] x [21] x [23] x [26] x [28] x [31] (x) x (x) [32] x [33] x [34] x [38] x [39] x [45] (x) [50] x [53] x [54] (x) [55] (x) (x) [57] (x) (x) [62] x [63] (x) (x) [64] (x) (x) [68] x [70] x (x) not soley in favor 3 5 6 x in favor 4 17 3 the narrative put one approach in the foreground, we could still gain useful insights about another approach. Consequently, one article might be assigned to two approaches and if one approach is clearly favored "x" is used as an indicator.…”

“…The second approach is motivated by the bottomup ideology of the web 2.0 roots [64] and advocates a loose moderation to comply with the user-centric ESN nature [4,15,31,39,45,57,63,64]. Table 1 at the beginning of the paragraph highlights that only three articles ( [4,15,39]) of the sample were in clear favor of such an employee self-organization.…”

“…Table 1 at the beginning of the paragraph highlights that only three articles ( [4,15,39]) of the sample were in clear favor of such an employee self-organization. However, six further articles ( [31,45,55,57,63,64]) are positively discussing it with the respect to other approaches.…”

“…However, in that literature based research agenda they acknowledge that management might need new responses to deal with unpleasant UGC. Joining in, [15] reflected on their mixed method case study regarding wiki use for research and development project management, that the content creator should be in charge of the reach, to increase the interaction of UGC contributors. Although that the authors of [12] remark, that the activity meta data (e.g.…”