Corporate Social Responsibility and Citizenship Behaviour: A Case Study of Dell

Aziz, Abdul; Kee, Daisy Mui Hung; Danieal, Danieal; Azmi, Mohd; Firdaus, Mohamad; Alkhalaf, Lulwa; Tripathi, Abhishek

doi:10.32535/jcda.v3i1.704

Cited by 3 publications

(2 citation statements)

References 4 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In practice in the field, there are pros and cons from companies in carrying out CSR. Groups that reject CSR put forward the argument that companies are profit-seeking organizations and not a collection of people like social organizations (Aziz et al, 2020). Groups that support CSR argue that companies cannot be separated from the surrounding community, because: First, the community is a potential resource and is reproduced by the company (Zayyad et al, 2021).…”

Section: Corporate Social Responsibilitymentioning

confidence: 99%

SROI analysis in measuring effectiveness of CSR Enduro entrepreneurship program of PT. Pertamina lubricants production unit Cilacap 2019-2021

Pinkan¹

2023

J. Commun.

View full text Add to dashboard Cite

CSR is a corporate responsibility program carried out with a social and business approach that is able to contribute to sustainable development for stakeholders or stakeholders. The sustainability contribution that can be made by companies to stakeholders can be in the form of economic, social and environmental benefits. This study aims to determine the social impact of the CSR program creating shared value that has been carried out by PT. Pertamina Lubricants Production Unit Cilacap in 2019-2021 and conducted an analysis using the social return on investment analysis knife. The type of research used is qualitative research with field research research methods. Every program carried out certainly aims to achieve something and have a positive impact on program targets. Likewise, this CSR program has economic, social and environmental impacts. This research has found out that the CSR Program carried by PT. Pertamina Lubricants, PU Cilacap brought the 1:5 comparison as the result calculated with SROI.

show abstract

Section: Corporate Social Responsibilitymentioning

confidence: 99%

SROI analysis in measuring effectiveness of CSR Enduro entrepreneurship program of PT. Pertamina lubricants production unit Cilacap 2019-2021

Pinkan¹

2023

J. Commun.

View full text Add to dashboard Cite

show abstract

“…Besides, if they believe that their companies are socially responsible for legal problems, they are more likely to trust them (Kunda, Ataman, & Behram, 2019). As a result, they can produce better operational performance (Sun & Yu, 2015), whereas improved employee performance can lead to a good company reputation (Aziz et al, 2020). Moreover, when CSR is conducted in compliance with obligations (Amrulloh et al, 2020), SMEs can ensure their stakeholders that they operate their activities and create the financial report legally.…”

Section: Assessment Of Structural Modelmentioning

confidence: 99%

The Impacts of Corporate Social Responsibility on Small and Medium Enterprises Performance

Rinawiyanti¹,

Huang²,

As-Saber³

2021

EEA

View full text Add to dashboard Cite

This study investigates how small and medium-sized enterprises (SMEs) conduct corporate social responsibility (CSR) and how it affects their performance. This study used quantitative research with data collected from 138 manufacturing SMEs in Java. By using partial least square structural equation modeling, this study discovers that economic and philanthropic responsibilities have a significant effect on customer and employee performances, whereas legal responsibility has a substantial impact on customer, employee, operational and financial performances. In contrast, ethical responsibility does not affect any aspect of company performance. The findings also highlight that legal responsibility is the most significant predictor of all four performances, and economic and philanthropic responsibilities are the second biggest predictors as each of them has a substantial effect on one performance. The results also show that customer and employee performances receive the most effect from two dimensions. Customer performance is significantly influenced by economic and legal responsibilities, while employee performance is significantly affected by legal and philanthropic responsibilities. These findings can encourage SMEs, particularly in developing countries, like Indonesia, to implement CSR beyond profit maximization and compliance to achieve higher social and financial performance.

show abstract

Strategická Spoločenská Zodpovednosť Ako Model Súladu v Prospech Udržateľnej Inovačnej Výkonnosti

Németh

2023

MNK

View full text Add to dashboard Cite

Purpose of the article The paper aims to identify approaches to understanding CSR, emphasizing the importance of strategic Corporate Social Responsibility (CSR) in the context of sustainable innovation performance. The paper answers two main questions: what is strategic CSR, i.e. what does a system integrating a strategic approach to CSR look like and when is the right moment to change the way of management, align the interests of stakeholders and take steps to change (to introduce or develop a selected concept, system, model, etc.)? Methodology/methods Based on the analysis of publications, studies, managerial methods and tools, the article proposes a possible procedure for an framework linking corporate responsibility with innovations, which can be beneficial for aligning the interests of all stakeholders in an organization. The contribution is based also on the relationship between quality and CSR, also because CSR is the part of quality management concepts based on continuous improvement and increase efficiency and effectiveness of business operations. Scientific aim The intention is to raise awareness and develop the application of the strategic -based CSR concept as the compliance model in order to ensure an effective system in organizations. The task is to identify a performance tool that can be used by SMEs for the benefit of harmonizing requirements, interests and expectations within the framework of developing business activities. Findings CSR as a model for aligning the interests and strategic activities of a company is an ideal concept even for smaller companies. Companies without systematic application of management tools in their processes, such as self assessment, will not be competitive. The article presents a proposal for a concept of developing system and informs about the self assessment as the method of sustainable model of compliance management. A framework has been constructed that allows identifying when an SME should take action and change its approach in managing its activities, i.e. where he is on the path of reconciling interests and requirements. Conclusions (limits, implications etc.) The compiled CSR maturity grid has the potential to strengthen the economic, social and environmental cohesion of SMEs, to strengthen continuous improvement, and last but not least, it contributes in a fundamental way to the sustainability of the system, i.e. it is understood as a method of managing the sustainable development of a competitive business. The contribution has certain limitations and for this reason it is also desirable to develop a self-assessment tool for effective compliance management of companies and also to carry out studies on the possibilities of applying strategic CSR in companies of various industries.

show abstract

Corporate Social Responsibility and Citizenship Behaviour: A Case Study of Dell

Cited by 3 publications

References 4 publications

SROI analysis in measuring effectiveness of CSR Enduro entrepreneurship program of PT. Pertamina lubricants production unit Cilacap 2019-2021

SROI analysis in measuring effectiveness of CSR Enduro entrepreneurship program of PT. Pertamina lubricants production unit Cilacap 2019-2021

The Impacts of Corporate Social Responsibility on Small and Medium Enterprises Performance

Strategická Spoločenská Zodpovednosť Ako Model Súladu v Prospech Udržateľnej Inovačnej Výkonnosti

Contact Info

Product

Resources

About