Corporate Performance Management

Scheer, August-Wilhelm; Jost, Wolfram; Heß, Helge; Kronz, Andreas

doi:10.1007/3-540-30787-7

Cited by 19 publications

(12 citation statements)

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“…Furthermore, in [50], the ARIS Process Performance Manager is described. This tool provides a mechanism to define measurement points over BPs defined using EPCs, as well as the data sources and calculation rules required to calculate PPIs.…”

Section: Related Workmentioning

confidence: 99%

On the definition and design-time analysis of process performance indicators

del–Río–Ortega

Resinas

Cabanillas

et al. 2013

Information Systems

107

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Cite this article as: Adela del-Río-Ortega, Manuel Resinas, Cristina Cabanillas and Antonio Ruiz-Cortés, On the definition and design-time analysis of process performance indicators, Information Systems, http://dx.doi.org/10.1016/j.is. 2012.11.004 This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting galley proof before it is published in its final citable form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain. AbstractA key aspect in any process-oriented organisation is the evaluation of process performance for the achievement of its strategic and operational goals. Process Performance Indicators (PPIs) are a key asset to carry out this evaluation, and, therefore, having an appropriate definition of these PPIs is crucial. After a careful review of the literature related and a study of the current picture in different real organisations, we conclude that there not exists any proposal that allows to define PPIs in a way that is unambiguous and highly expressive, understandable by technical and non-technical users and traceable with the business process (BP). In addition, like other activities carried out during the BP lifecycle, the management of PPIs is considered timeconsuming and error-prone. Therefore, providing an automated support for them is very appealing from a practical point of view.In this paper, we propose the PPINOT metamodel, which allows such an advanced definition of PPIs and is independent of the language used to model the business process. Furthermore, we provide an automatic semantic mapping from the metamodel to Description Logics (DLs) that allows the implementation of design-time analysis operations in such a way that DL $ This work has been partially supported by the European Commission (FEDER), Spanish Government under the CICYT projects SETI (TIN2009-07366) and TAPAS (TIN2012-32273); and projects THEOS (TIC-5906) and ISABEL (P07-TIC-2533) funded by the Andalusian local Government.* Corresponding author. Tel +34954557001 Email addresses: adeladelrio@us.es (Adela del-Río-Ortega), resinas@us.es (Manuel Resinas), cristinacabanillas@us.es (Cristina Cabanillas), aruiz@us.es (Antonio Ruiz-Cortés) Preprint submitted to Information SystemsNovember 22, 2012 reasoners' facilities can be leveraged. These operations provide information that can assist process analysts in the definition and instrumentation of PPIs. Finally, to validate the usefulness of our proposal, we have used the PPINOT metamodel at the core of a software tool called the PPINOT tool suite and we have applied it in several real scenarios.

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Section: Related Workmentioning

confidence: 99%

On the definition and design-time analysis of process performance indicators

del–Río–Ortega

Resinas

Cabanillas

et al. 2013

Information Systems

107

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“…A. Kronz presents principal tasks of process controlling in book (Scheer, 2006). He mentioned these points: 1.…”

Section: Related Work and Literature Reviewmentioning

confidence: 99%

“…The phrase Corporate Performance Management (CPM) was coined by Gartner Group to describe the combination of process, methodologies, metrics and technologies to measure, monitor and manage the performance of the business. Prof A. W. Scheer discusses this issue and trends of CPM in his book (Scheer, 2006). CPM is thus directed at continues monitoring of the effectiveness of the results of all company processes and the constant optimization thereof, i.e.…”

Section: Related Work and Literature Reviewmentioning

confidence: 99%

“…Process Performance Management may be regarded as the heart of CPM. (Scheer, 2006) The present trends in Corporate Performance Management are: -Process mining for automated weak point analysis -Right time monitoring -Dynamic organizational analysis These trends describe the purpose of application of process controlling in the manufacturing area. The application of process controlling based on process management principles for technological and diagnostics process control is one objective of our research.…”

Section: Related Work and Literature Reviewmentioning

confidence: 99%

See 1 more Smart Citation

Process Performance Measurement as Part of Business Process Management in Manufacturing Area

Tupa¹

2010

Process Management

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“…Since this method is used for the definition of business processes in SAP/R3 and other ERP systems, it gained a great attention in companies worldwide. ARIS is a tool set that supports besides other modeling approaches the EPC approach and is continuously extended to support recent developments in the IT-world [33]. The modeling approach is based on a sequence of events and functions (activities) that constitute a business process.…”

Section: B Business Process Modelsmentioning

confidence: 99%

A Survey of B2B Methodologies and Technologies: From Business Models towards Deployment Artifacts

Dorn

Grün

Werthner

et al. 2007

2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07)

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Abstract-In recent years business-to-business (B2B) ecommerce has been subject to major rethinking. A paradigm shift from document centric file-based interchange of business information to process-centric and service-based information exchange can be observed. On a business level, a lot of work has been done to capture business models and collaborative business processes of an enterprise. On a technical level, the focus in software development is moving towards service-oriented architectures (SOA). These transitions on both levels promise a market entry at lower costs and an easier adjustment to changing market conditions. Hence, an overwhelming quantity of specifications and approaches emerged in the past targeting the area of B2B -these are partly competing and overlapping. In this paper, we provide a survey of the most promising ones at both levels and classify them using the Open-edi reference model standardized by ISO. Furthermore, we discuss how individual specifications on different levels fit together -starting from business models via business processes to artifacts ready for deployment.

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Corporate Performance Management

Cited by 19 publications

References 0 publications

On the definition and design-time analysis of process performance indicators

On the definition and design-time analysis of process performance indicators

Process Performance Measurement as Part of Business Process Management in Manufacturing Area

A Survey of B2B Methodologies and Technologies: From Business Models towards Deployment Artifacts

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