Process Performance Measurement as Part of Business Process Management in Manufacturing Area

Tupa, Jiří

doi:10.5772/8455

Cited by 6 publications

(4 citation statements)

References 4 publications

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“…There are numerous cost accounting theories and practices today, such as return on investment (ROI) or (Tupa, 2010). ROI is a performance measure used to evaluate the efficiency of an investment or to compare the efficiency of a number of different investments.…”

Section: Performance Measures Relating To Costmentioning

confidence: 99%

“…They went on to say that "traditional financial accounting measures, like return-on-investment, can give misleading signals for continuous improvement and innovation." To counter the tendency to rely too heavily on financial accounting measures, Kaplan and Norton argued that senior executives should establish a scorecard that takes multiple measures into account (Tupa, 2010). They proposed a BSC that considered four types of measures:…”

Section: What Is Process Performance Measurement System?mentioning

confidence: 99%

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Understanding Process Performance Measurement Systems

Glavan

2011

Business Systems Research

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Understanding Process Performance Measurement Systems The purpose of this paper is to analyze the current state of Process Performance Measurement Systems (PPMS) by means of a systematic review of literature. The PPMS literature is reviewed using a systematic approach. Based on an extensive literature review only twelve articles that contain the term PPMS in the title were found. The literature analysis showed that PPMS is a relatively new topic in the area of performance measurement. In order to understand PPMS, it was crucial to explain the concepts of business process management, business performance measurement and Performance Measurement System (PMS) which are well known and used in the literature and practice. PPMS is a special type of PMS that should be used in process-oriented organizations. Limitations of this research lie in the fact that all the conclusions were derived only from the literature, not empirical research. The results presented in the paper continue towards providing an updated overview of the current state of performance measurement, especially PPMS in order to identify the existing research gaps on which ongoing and future research efforts regarding this topic can be focused.

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Section: Performance Measures Relating To Costmentioning

confidence: 99%

Section: What Is Process Performance Measurement System?mentioning

confidence: 99%

Understanding Process Performance Measurement Systems

Glavan

2011

Business Systems Research

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“…Hernaus, C. Pejić Bach in V. Bosilj Vukšič (2012, 383;Wagner in Paton 2014, 470) povezujejo strategije in procese ter uspešnost podjetja in izpostavljajo, da je v management procesov v podjetju treba zajeti več različnih vidikov, ki vključujejo strateški pogled razvoja podjetja in tržno usmerjenost. Tupa (2010) celo pravi, da so lahko uspešna samo tista podjetja, ki svoje procese izvajajo skladno s spremembami v okolju, katerega del so kupci, in da le tako lahko razvijejo prednost pred konkurenti. Spremembe procesov naj bi izhajale iz strategije podjetja (Laudien in Daxböck 2017, 420;Heikkila, Bouwman in Heikkila 2018, 108), zato v nadaljevanju dajemo opis temeljnih strategij podjetja do kupcev, ki so v našem modelu odvisna spremenljivka, za katero smo predpostavili, da vpliva na uspešnost podjetja (slika 1).…”

Section: Strategija Podjetja Do Kupcev In Uspešnost Podjetjaunclassified

“…Hernaus, M. Pejić Bach in V. Bosilj Vukšič (2012, 383;Wagner in Paton 2014, 470) povezujejo strategije in notranje procese v podjetju ter uspešnost podjetja in izpostavljajo, da je pri načrtovanju poslovanja podjetja treba zajeti več različnih vidikov, ki vključujejo okolje podjetja, strateški pogled razvoja podjetja in tržno usmerjenost. Tupa (2010) celo pravi, da so lahko uspešna samo tista podjetja, ki svoje procese izvajajo skladno s spremembami v okolju, katerega del so kupci, in da lahko le tako razvijejo prednost pred konkurenti.…”

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