Corporate governance in the digital age: the role of social media and board independence in CSR disclosure. Evidence from Italian listed companies

Lepore, Luigi; Landriani, Loris; Pisano, Sabrina; D’Amore, Gabriella; Pozzoli, Stefano

doi:10.1007/s10997-021-09617-2

Cited by 8 publications

(6 citation statements)

References 150 publications

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“…These characteristics make social media helpful for firms to carry out self-interested information dissemination (Blankespoor, et al, 2014;Lee, et al, 2015;Jung, et al, 2017;Yang and Liu, 2017), thus guiding stakeholders' impressions (Lee, et al, 2015;Manetti and Bellucci, 2016;Saxton, et al, 2019;She and Michelon, 2019;Russo, et al, 2022). However, they also create increases in firms' external supervision, expand the uncertainty of public opinion (Hales, et al, 2018;Ang, et al, 2020;Lepore, et al, 2022;Turzo, et al, 2022), and even force firms to be more responsive (Lei, et al, 2018;Fan, et al, 2020;Dube and Zhu, 2021;Zhang and Yang, 2021;Shao and He, 2022). Tench and Jones (2015) argue that social media provide stakeholders with a more radical and open discussion environment, which challenges firms' attempts to maintain their social legitimacy through traditional rules.…”

Section: Social Media and Corporate Sustainability Disclosurementioning

confidence: 99%

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Corporate sustainability disclosure on social media and its difference from sustainability reports:Evidence from the energy sector

Zhong

Wang²

2023

Front. Environ. Sci.

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The purpose of this study is to examine the sustainability information that energy companies provide on social media and the relationship between that data and that which is shared in conventional sustainability reports. Based on stakeholder theory, we use a sample of Chinese A-share listed energy corporations in 2020 and refer to GRI G4 guidelines to conduct content analysis on their 17,451 tweets from the WeChat platform and 53 sustainability reports. The analysis results show the following: 1) both the sustainability disclosures of Chinese energy firms on WeChat platform and sustainability reports focus on investor and employee dimensions. Among them, the average proportion of investor dimension disclosure to total disclosure is 31.92% and 35.19% on social media and sustainability reports, respectively, and the average proportion of employee dimension disclosure is 27.22% and 17.92%, respectively. However, the two channels show a large difference in the environment and government dimensions. The average proportion of environment disclosure in sustainability reports is 13.44%, while on social media it is only 2.01%. Government disclosure in sustainability reports is 8.24% and as high as 20.43% on social media. (2) Chinese energy firms prefer to provide supplementary information on social media. For example, using the investor dimension as an example, the average proportion of non-GRI information on social media is 71.47%, while that of the sustainability report is only 48.56%. This study helps stakeholders to better understand sustainable information on social media.

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Section: Social Media and Corporate Sustainability Disclosurementioning

confidence: 99%

“…Pu et al, (2022) figure that firms use social media to restore the reputational damage caused by negative sustainability events. According to Lepore et al (2022), social media can enhance the ability of independent directors to advance corporate social responsibility.…”

Section: Social Media and Corporate Sustainability Disclosurementioning

confidence: 99%

Corporate sustainability disclosure on social media and its difference from sustainability reports:Evidence from the energy sector

Zhong

Wang²

2023

Front. Environ. Sci.

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“…Some scholars referred to this type of engagement based on the number of likes on SM as “e-engagement” (Brandão et al. , 2019; Lepore et al. , 2022) and it can be evaluated through different interactions between customers and brand communication on SM.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…According to Dolan et al (2019), customers can actively contribute to the engagement on SM with their likes on the content published by a brand. Some scholars referred to this type of engagement based on the number of likes on SM as "e-engagement" (Brandão et al, 2019;Lepore et al, 2022) and it can be evaluated through different interactions between customers and brand communication on SM.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Social media, brand communication and customer engagement in Michelin-starred restaurants during a time of crisis

Fissi

Gori

Marchi

et al. 2022

BFJ

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PurposeThe purpose of this study is to analyse the brand communication on social media (SM) made by two- and three-starred restaurants and the customer reaction in terms of engagement effects during a crisis. The research highlights the connections between brand communication and engagement dynamics on Instagram by looking for differences in the strategies of two and three-starred restaurants and by highlighting the changes in the background engagement drivers.Design/methodology/approachUsing data collected from 5,666 Instagram posts by 34 Italian Michelin-starred restaurants, the authors analysed the crisis-driven changes in online communication and customer engagement comparing three phases of the COVID-19 pandemic by applying a linear regression model with fixed effects.FindingsMichelin-starred restaurants changed their strategies of brand communication to overcome the effects of the crisis. The findings highlight the importance of SM as a tool to stay in touch with consumers and the pivotal role of customers in engagement, especially during a pandemic.Originality/valueTo the best of the authors’ knowledge, this is among the first studies to investigate the changes in brand communication and the effects on customer engagement during a pandemic, with a focus on Instagram. It contributes to understanding the role of platform and the main drivers of engagement on Instagram, as well as suggesting how managers can improve brand value using SM.

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“…CNN improves the prediction rate that increases the development and construction process of the rural governance system. Bidirectional long shortterm memory (BLSTM) is also used in the data analysis process that identifies the necessary information from the database and produces a feasible set of data [14,15]. e main contribution of MDRM is shown below.…”

Section: Introductionmentioning

confidence: 99%

Construction of Rural Governance Digital Driven by Artificial Intelligence and Big Data

Huang

2022

Mathematical Problems in Engineering

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Rural governance relies on distinct geographical, population, and fundamental service attributes for deploying digital construction and operation modes. The digital platform for rural governance includes surveying, identifying, and fulfilling the demands through application-specific user interactions. This article discloses a Modular Data Representation Method (MDRM) for improving the data semantics in digital platforms. The proposed method improves the presentation, analysis, and interaction in the governance process through requirements-based intelligent processing. The processing is performed based on the data organization as recommended by the regression learning paradigm. In this paradigm, the forward regression for data representation and service delegations are linearly analyzed. Based on the processing, the service requirement is met with big data availability. Therefore, the representation recommendations and data-driven analysis are provided through digital platform implications, improving the service availability. This is consistently provided based on the regressive outputs for data analysis. Therefore, the proposed method’s performance is analyzed using the metrics analysis time, data processing rate, and unavailability.

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Corporate governance in the digital age: the role of social media and board independence in CSR disclosure. Evidence from Italian listed companies

Cited by 8 publications

References 150 publications

Corporate sustainability disclosure on social media and its difference from sustainability reports:Evidence from the energy sector

Corporate sustainability disclosure on social media and its difference from sustainability reports:Evidence from the energy sector

Social media, brand communication and customer engagement in Michelin-starred restaurants during a time of crisis

Construction of Rural Governance Digital Driven by Artificial Intelligence and Big Data

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