Controlling of operational activity of trade enterprises

Abstract

Introduction. The efficiency of operational activity is a necessary condition for ensuring the sustainable economic development of trade enterprises. Therefore, the search for and imple­mentation of innovative technologies for mana­ging this activity is a priority task for the enter­prise management. Problem. The consequences of COVID-19 and Russian military aggression have made tra­ditional systems for managing the operational acti­vities of trade enterprises ineffective. The pro­blem of adapting enterprise management to new economic conditions is crucial today. The aim of the article is to substantiate the theoretical foundations of process-oriented controlling of the operational activities. Methods. The following methods of scientific knowledge are used: analysis and synthesis, deduction and induction, generalization. Results. The content and main tasks of pro­cess-oriented controlling of the operational acti­vity of a trade enterprise are formulated. The model of operational business processes of the upper level of the trade enterprise is pre­sented, the principles of formation of target indicators of management of operational busi­ness processes are defined, and approaches to the formation of a system of centers of financial responsibility for trade enterprises of different sizes and different basic organizational manage­ment structures are formulated. Conclusions. The implementation of the tech­nology of controlling operational activities based on a process-oriented approach allows to quickly adapt the management system of the enterprise to new business conditions.

How do high-performance manufacturing enterprises differ from others with respect to the essence and use of controlling?

“…Controlling, in the comprehensive context, is considered to be a managerial approach, which the main task is to coordinate the partial areas of planning, management and control to improve the performance and competitiveness of enterprises (Eschenbach 2004;Horváth 2009;Reichmann 2012;Sytnik, 2022;Kotapski, 2022). In a strict sense, controlling is often confused in practice with the concept and essence of control.…”

Perspective Chapter: Digital Twin Technology as a Tool to Enhance the Performance of Agile Project Management

“…Within the realm of management sciences, it is of paramount importance a comprehensive understanding of the substantial distinctions that exist between projects and operations [1]. On the one hand, operational activities refer to the ongoing and repetitive tasks that are essential to sustain a business [2]. On the other hand, projects are temporary endeavors that are undertaken with the aim of achieving specific objectives [3].…”