Continuance interaction intention in retailing

Foroudi, Pantea; Cuomo, Maria Teresa; Foroudi, Mohammad M.

doi:10.1108/itp-09-2018-0421

Cited by 22 publications

(18 citation statements)

References 124 publications

(199 reference statements)

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“…Hence, consistent with prior studies drawn from other contexts (e.g. Moharana and Pattanaik, 2023; An and Han, 2020; Foroudi et al. , 2020), we conceptualized the role of shopping value dimensions on shopping well-being, followed by behavioral responses (chain effects) in an e-retailing setting (see Figure 1).…”

Section: Literature Reviewmentioning

confidence: 81%

Does shopping values influence consumers' well-being: empirical evidence from e-retail

Dogra,

Nasir,

Adil

2023

IJRDM

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PurposeThe present study aims to examine how shopping values affect consumers' shopping well-being and, subsequently, their revisit intentions and word-of-mouth. The study also examines how recreational shopping consciousness influences the link between shopping values and consumers' shopping well-being.Design/methodology/approachThe authors tested the proposed hypotheses using PLS-SEM. Based on data generated from 314 users through an e-survey, the study validated the research model. Further, the study examines how recreational shopping consciousness moderates the link between dimensions of shopping values and shopping well-being.FindingsThe findings show that except for social value, other shopping values influence consumers' shopping well-being, which subsequently influences their revisit intention and word-of-mouth. Moreover, the study also shows that recreational shopping consciousness significantly and positively moderates the relationship between dimensions of shopping values and shopping well-being.Practical implicationsThe current study finds that playfulness contributes more to consumers' shopping well-being. Hence, it is imperative for managers to offer enjoyable elements in their e-retailing platforms so that consumers could enjoy navigating their websites. In addition, through metaphorical and sentimental appeals, managers could also use promotional messages that reflect the hedonistic lifestyles that consumers actually follow.Originality/valueUtilizing the value-satisfaction-loyalty lens, this study is pioneering as it investigates the contribution of shopping values to the overall psychological and emotional state of individuals. As a novel research endeavor, this study sheds light on the intricate relationship between consumers' shopping values and their well-being in the realm of e-retail.

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Section: Literature Reviewmentioning

confidence: 81%

Does shopping values influence consumers' well-being: empirical evidence from e-retail

Dogra,

Nasir,

Adil

2023

IJRDM

View full text Add to dashboard Cite

show abstract

“…The research concluded that perceived value is linked to trust, motivation, satisfaction, service quality, loyalty, positive word of mouth, recommendation, and other positive emotional and behavioral outcomes (Tasci, 2020). Research also confirmed that consumers' functional, social, and experimental values increase satisfaction and loyalty and influence the continuation of the interaction intention (Foroudi et al, 2020). Based on this discussion, the following hypothesis is formulated:…”

Section: Consumer Value's Effect On Brand Loyaltymentioning

confidence: 86%

The influence of dynamic pricing on consumer trust, value, and loyalty relationships in theme parks

Milman

Tasci

2022

Journal of Vacation Marketing

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Previous research addressed the impact of dynamic pricing strategies in different economic sectors. While consumer loyalty towards theme parks received attention, its relationships with consumer trust and value under different dynamic pricing strategies have not been studied. This study investigated the potential influences of different dynamic pricing strategies on the modeled relationships among consumer trust, consumer value, and brand loyalty. A randomized online experiment of six scenarios was developed, sampling 50 theme park visitors in each scenario, and obtaining a usable sample of 286 respondents. The findings revealed that consumers’ overall trust in their favorite theme park, measured by benevolence and competitive trust, positively influenced their overall value perceptions measured by emotional, financial, reputation, and social dimensions. These dimensions had different effects on consumers’ theme park brand loyalty. The multi-group analysis did not show a clear pattern of differences among the different pricing strategies. Theoretical and managerial implications are discussed.

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“…Also, relational value refers to how individuals perceive the benefits of social relations and social well‐being. It can be seen as the improvement of one's self‐concept brought about by consumption (Foroudi et al, 2020). In addition, emotional value is an illustration of the benefits obtained from multimodal elements of purchasing experience, which have internal feelings or affective states.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Green consumption and sustainable development: The effects of perceived values and motivation types on green purchase intention

Ng,

Cheung,

Lit

et al. 2023

Bus Strat Env

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Daily green products have gained growing awareness in recent years. Perceived values of consumers are crucial for companies to promote the formation of holistic value of green products to consumers. In addition, understanding different motivation types of consumers to adopt green purchase behavior is critical. To answer the research call to better conceptualize green purchase intention, this study aims to investigate how consumers' perceived values influence different motivation types, and in turn, affect their green purchase behavioral intention. An extended research model by integrating customer value theory (CVT) and self‐determination theory (SDT) is developed to explain green purchase behavioral intention. Three hundred and five participants were recruited, and the findings were analyzed using partial least square structural equation modelling (PLS‐SEM). Results suggested that the three perceived values (i.e., emotional value, functional value, and relational value) significantly predict perceived green product value, while perceived green product value predicts four types of regulations (i.e., external regulation, introjected regulation, identified regulation, and integrated regulation). Results also showed that autonomous motivation (i.e., identified regulation and integrated regulation) significantly predicts green purchase intention. These findings provide theoretical implications to SDT and customer value theory in the field of green business strategy management and practical implications to green businesses and governments.

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Continuance interaction intention in retailing

Cited by 22 publications

References 124 publications

Does shopping values influence consumers' well-being: empirical evidence from e-retail

Does shopping values influence consumers' well-being: empirical evidence from e-retail

The influence of dynamic pricing on consumer trust, value, and loyalty relationships in theme parks

Green consumption and sustainable development: The effects of perceived values and motivation types on green purchase intention

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