Contextual influences on user satisfaction with mobile computing: findings from two healthcare organizations

Mobile technology in mobile work: contradictions and congruencies in activity systems

“…Further, it was beyond the scope of our research to examine extra-organisational contextual influences (Scheepers et al, 2006). For instance, the role of mobile technology in the police officers' personal life may have been more sophisticated than in the work activity, meaning that the congruency with work activity may in fact be driven by congruency with the use of the technology in their personal context.…”

“…A particular theme relates to the dual function of mobile technology as both serving organisation-sanctioned and personal motives (Wiredu, 2007), with each context leading to different perceptions of user satisfaction (Scheepers et al, 2006). There is also better understanding of how users perceive their mobile devices and the utilitarian and social values patterning the decision to adopt amongst individual users (Kim & Han, 2009).…”

When mobile is the norm: researching mobile information systems and mobility as post-adoption phenomena

“…For example, Scheepers et al (2006) illustrated the powerful influence of their profession on how individual nurses perceived the implementation of mobile technology in their workplace (Figure 2).…”

“…Individuals tend to conflate their different roles in the case of mobile computing (Middleton & Cukier, 2006;Scheepers et al, 2006;Gregg, 2011;Duxbury et al, 2014) although analytically such roles could be disaggregated. From the research perspective, these roles can be general or specialized.…”

Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor

“…Item-level traceability can reveal new information about shoppers' interests and behaviors and increase organizations' monitoring capabilities (Price et al 2005), extending the literature on ubiquitous computing and networked organizations. At the same time, ubiquitous RFID gives rise to privacy concerns (Shapiro and Baker 2001;Spiekermann and Ziekow 2006) and suggests investigating the counterintuitive, adverse behavioral effects (Scheepers et al 2006) more fully.…”