Contextual constraints in knowledge management theory: the cultural embeddedness of Nonaka's knowledge‐creating company

Glisby, Martin; Holden, Nigel

doi:10.1002/kpm.158

Cited by 148 publications

(139 citation statements)

References 16 publications

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“…In particular, Schulze and Hoegl (2008) pointed out that two dimensions of the model SECI, especially externalization and combination, do not contribute to generation of new product idea. In addition, Nonaka and Takeuchi (1995)"s model has the particularity of having been conceptualized in the context of industrial Japanese companies characterized by a culture of knowledge sharing (Glisby and Holden, 2003). It would be therefore interesting to test the application of this model in the Tunisian context and in particular in the information and communication technologies (ICT) sector that presents different characteristics compared to the industrial sector.…”

Section: Introductionmentioning

confidence: 99%

Knowledge Management Enablers, Knowledge Creation Process and Innovation Performance: An Empirical Study in Tunisian Information and Communication Technologies Sector

Berraies¹,

Chaher²,

Yahia³

2014

BMS

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In today"s complex and dynamic environment, survival and competitiveness of companies are based on their capacity to continuously create and use new knowledge. In this perspective, this paper focuses on the enabling factors that boost Knowledge Creation Process (KCP) within organizations. On the basis of previous studies, this research examines the most important factors that have been recognized to be critical for KCP: collaboration, trust, learning, incentives and rewards, decentralized and low formalized structure, T-shaped skills Business Management and Strategy ISSN 2157-6068 2014 www.macrothink.org/bms 2 and information technology (IT) support and transformational leadership. The purpose of this paper is also to examine the relationship between KCP and innovation performance. Conceptually, we develop a research model highlighting the relationship between all these variables. This model was tested using structural equation modeling within Tunisian ICT sector. Based on a survey of 202 companies, results reveal that the best path for Tunisian ICT companies to foster knowledge creation is through incentives and rewards, collaboration, trust, learning, decentralized and low formalized structure and IT support. Findings show also that KCP significantly affects firms" innovation performance.

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Section: Introductionmentioning

confidence: 99%

Knowledge Management Enablers, Knowledge Creation Process and Innovation Performance: An Empirical Study in Tunisian Information and Communication Technologies Sector

Berraies¹,

Chaher²,

Yahia³

2014

BMS

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“…Internalisation involves converting explicit knowledge into a new tacit knowledge and is closely related to learning by doing (Alavi & Leidner 1999;Wu et al 2017). Although the SECI model is widely used, it has received some criticismmost severe being the implicit assumption about cultural universality (Glisby & Holden 2003). Another criticism of this model is that it is based on the Japanese culture embedded in Japanese companies' organisational behaviour (Bratianu 2010).…”

Section: Knowledge Management Process Modelsmentioning

confidence: 99%

Capturing tacit knowledge: A case of traditional doctors in Mozambique

Ayub

Kogeda

Lall

2018

S. Afr. j. inf. manag.

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Background: The indigenous healers or traditional doctors play a significant role in the healthcare provisioning in Africa. Although traditional healing has been in practice for several centuries, very little has been achieved in terms of harvesting the wealth of tacit knowledge possessed by these practitioners for future references.Objective: The objectives of this article were twofold. The first objective was to capture the tacit knowledge possessed by traditional healers in Mozambique. The second objective was to enhance preservation of tacit knowledge for sharing and training of other traditional healers.Method: The cognitive semiotic model was used as a basis for capturing the tacit knowledge. Qualitative and quantitative data were collected by using interviews and questionnaires were applied during systems requirements elucidation, designing the user interface and in building the knowledge repository. In the requirement elucidation phase, 13 traditional doctors were interviewed. Besides text and voice recordings, video recordings and photos were used in capturing the tacit knowledge. The usability of the system was tested by using the heuristic evaluation technique.Results: The findings revealed that the system developed could be used for capturing the tacit knowledge and storing it in an explicit form. The usability tests indicated that the prototype developed served its purpose to a great extent.Conclusion: The study concludes that cognitive semiotic model is a suitable tool for capturing tacit knowledge of traditional doctors in Mozambique. The results of the usability evaluation confirm that the system developed supports information sharing and ease of use. It is observed that the developed application could support users with little formal education. However, some basic computer literacy training would assist in maximising the benefits of the system.

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“…One of the barriers of KM practices in Saudi Arabian context is the lack of effective organisational communication [51]. Glisby and Holden [52] suggested that cooperative work environment is necessary for Knowledge Sharing (KS). Individuals who experience competition in organisation feel the stress leading to discouraging KS in their organisation [53].…”

Section: Knowledge Management In Healthcare In the Kingdom Of Saudi Amentioning

confidence: 99%

Application of the SECI Model Using Web Tools to Support Diabetes Self-Management and Education in the Kingdom of Saudi Arabia

Almuayqil¹,

Atkins²,

Sharp³

2017

IIM

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The area of knowledge management, the SECI mode in particular, has great value in terms of enriching patients' knowledge about their diseases and its complications. Despite its effectiveness, the application of knowledge management in the healthcare sector in the Kingdom of Saudi Arabia seems deficient, leading to insufficient practice of self-management and education of different prevalent diseases in the Kingdom. Moreover, the SECI model seems to be only focusing in the conversion of human knowledge and ignore knowledge stored in databases and other technological means. In this paper, we propose a framework to support diabetic patients and healthcare professionals in the Kingdom of Saudi Arabia to self-manage their disease. Data mining and the SECI model can provide effective mechanisms to support people with diabetes mellitus. The area of data mining has long been utilised to discover useful knowledge whereas the SECI model facilitates knowledge conversion between tacit and explicit knowledge among different individuals. The paper also investigates the possibilities of applying the model in the web environment and reviews the tools available in the internet that can apply the four modes of the SECI model. This review helps in providing a new median for knowledge management by addressing several cultural obstacles in the Kingdom.

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Contextual constraints in knowledge management theory: the cultural embeddedness of Nonaka's knowledge‐creating company

Cited by 148 publications

References 16 publications

Knowledge Management Enablers, Knowledge Creation Process and Innovation Performance: An Empirical Study in Tunisian Information and Communication Technologies Sector

Knowledge Management Enablers, Knowledge Creation Process and Innovation Performance: An Empirical Study in Tunisian Information and Communication Technologies Sector

Capturing tacit knowledge: A case of traditional doctors in Mozambique

Application of the SECI Model Using Web Tools to Support Diabetes Self-Management and Education in the Kingdom of Saudi Arabia

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