Contemporary role and importance of professional qualifications in the banking sector

Abstract

RezimeObrazovanje i obuka u sektoru finansijskih usluga, a naročito bankarstva, usmerena je na poboljšanje nivoa kompetencija zaposlenih kao ključnog činioca strategije savremenih banaka koja sve više teži da se putem ulaganja u ljudski kapital adekvatno nosi sa predvidivim i iznenadnim izazovima budućeg poslovanja. Nedavna svetska ekonomska kriza otkrila je u tom smislu potrebu za fleksibilnošću, prilagodljivošću stečenog znanja, prekvalifikacijama zaposlenih, promptnom i punom primenom novostečenih znanja i veština. Usled svega toga, razvija se i potreba za uspostavljanjem direktne i žive veze između procesa rada sa jedne i procesa sticanja novih znanja i profesionalnih kvalifikacija, sa druge strane. Kako bi profesionalne kvalifikacije bile upotrebljive i harmonizovane, važno je definisati postojeće kompetencije kod zaposlenih u sektoru bankarstva kao i uraditi njihovu sertifikaciju. Ovaj rad ima za cilj da ukaže na značaj sistemskog razvoja kvalifikacija i kontinuiranog profesionalnog razvoja zaposlenih u bankama u domaćim i međunarodnim okvirima, kao i na važnost postojanja merljivosti i uporedivosti stečenih kvalifikacija putem primene Nacionalnog odnosno Evropskog okvira kvalifikacija.Ključne reči: kontinuirani profesionalni razvoj, doživotno učenje, profesionalne kvalifikacije, standardi, sektor finansijskih usluga, obrazovanje, nacionalni okvir kvalifikacija JEL: I21, J24 Primljen: 01.12.2017. Prihvaćen: 30.01.2018 SummaryEducation and training in the financial service sector, and banking in particular, are aimed at improving the level of employee competence as a key factor in the strategy of modern banks, which increasingly seeks to adequately deal with the foreseeable and surprising challenges of future business through investment in human capital. In this respect, the recent global economic crisis has revealed the need for flexibility, adaptability of acquired knowledge, retraining of employees, prompt and full application of newly acquired knowledge and skills. Due to all of this, there is also a need to establish a direct and live connection between the processes of work on the one hand and the process of acquiring new knowledge and professional qualifications, on the other hand. In order for professional qualifications to be usable and harmonized, it is important to define the existing competencies among employees in the banking sector, as well as to create their certification. This paper aims to highlight the importance of the systematic development of qualifications and the continuous professional development of bank employees within domestic and international frameworks, together with the importance of the existence of measurability and comparability of acquired qualifications through the application of the National or European Qualifications Framework.Keywords: continuous professional development, lifelong learning, professional qualifications, standards, financial service sector, education, national qualifications framework JEL: I21, J24 UvodVeć početkom XXI veka, obrazovanje, nauka i odnos...