Consumer responses to planned obsolescence

Kuppelwieser, Volker G.; Klaus, Philipp; Manthiou, Aikaterini; Boujena, Othman

doi:10.1016/j.jretconser.2018.11.014

Cited by 44 publications

(27 citation statements)

References 60 publications

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“…According to this approach, consumers and society are made dependent and exploited, resources are wasted and significant environmental problems arise. (Sihvonen, 2020;La Rosa, 2020;Albrecht, 2019;Latouche, 2009;Proske et al, 2016;Malinauskaite and Erdem, 2021;Zhao et al, 2021;Özkan and Yücel, 2020;Marcus, 2020;Kuppelwieser et al, 2019;Paricio et al, 2019;Adrion and Woidasky, 2019). In the second approach, planned obsolescence is considered as a concept that provides various benefits to both producers and consumers and society.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Özkan and Yücel (2020), on the other hand, evaluated the planned obsolescence phenomenon within the scope of linear and circular economy and made suggestions at the point of sustainability. In this context, other studies evaluating the negative aspects of the concept of planned obsolescence are as follows: (Marcus, 2020;Kuppelwieser et al 2019;Paricio et al, 2019;Adrion and Woidasky, 2019;Satyro et al 2018;De Franceschi, 2018). Cooper (2008b) proposed a preliminary model to show that sustainable consumption requires longer-lasting products since less products, services and more efficient materials and energy are required to adequately reduce environmental problems.…”

Section: Literature Reviewmentioning

confidence: 99%

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Planned Obsolescence: Is It a Trap Set for the Consumer or Is It a Strategy Contributing to Social Development?

Umar¹,

Beyaz²

2021

Ege Akademik Bakis (Ege Academic Review)

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Planned Obsolescence, which is a controversial concept with its positive and negative criticism in the literature, is a concept that refers to the limited life span of products. It attracts the attention of researchers that the concept is both identified with consumption culture and seen as an important development tool. Based on the question of "Is planned obsolescence a socioeconomic opportunity or a trap for consumers?" it is aimed to reveal the approaches of the experts in this study.Based on the qualitative research design semi-structured, in-depth interviews were conducted with 21 experts. As a result of the study generally two approaches of the interviewers towards the concept of planned obsolescence can be mentioned. According to the first approach, planned obsolescence is considered as a necessary and ethical concept for social, economic, technological and ecological development. Planned obsolescence has been "positively" received in that it allows consumers to get rid of repair and maintenance costs and lower income groups to access services. According to the second approach, planned obsolescence is considered as the sum of characteristics that pollute the environment, exploit consumers, waste resources and push people to crime.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Planned Obsolescence: Is It a Trap Set for the Consumer or Is It a Strategy Contributing to Social Development?

Umar¹,

Beyaz²

2021

Ege Akademik Bakis (Ege Academic Review)

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“…Roux (2016) also observes two contrasting orientations: Some consumers reject physical obsolescence, because they consider brands a guarantee of product strength, but others identify objective forms of obsolescence and perceive modern products as less durable than those of previous generations. When consumers consider the possibility or probability of objective obsolescence before making purchase decisions, it affects their willingness to pay (Kuppelwieser et al, 2019) and induces more sophisticated information seeking (Mani, 2015). Although consumers are less aware of being affected by psychological obsolescence (Cooper, 2004), it influences their decisions to replace products (Grewal et al, 2004).…”

Section: Obsolescencementioning

confidence: 99%

Reducing obsolescence practices from a product-oriented PSS perspective: A research agenda

Munten

Vanhamme

Swaen

2021

Recherche et Applications en Marketing (English Edition)

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This conceptual article reviews current knowledge across relevant disciplines and proposes a research agenda related to the capacity of product-oriented product–service systems (PSS) – which are servitization practices, similar to product–service bundling – to mitigate the obsolescence problem of durable products (in the form of deliberate curtailment of product lifespans or symbolic devaluation of devices). Taking both consumer and company perspectives on this possibility, this study outlines paths for research into how marketing can advance knowledge, particularly in relation to product design and sustainable marketing fields. As a contribution to product–service bundling literature, this article also proposes that different types of bundling strategies can be deployed strategically to enhance environmental performance and reduce obsolescence. The effects of product-oriented PSS on obsolescence depend on the type of added services that companies bundle with their products. This insight offers some implications for managers who might seek to adopt product–service bundling and for regulators and policy makers who want to combat obsolescence.

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“…Roux (2016) observe également deux profils contrastés de consommateurs : ceux qui rejettent l’obsolescence physique, car ils considèrent les marques comme une garantie de la solidité des produits, et les autres qui identifient des formes objectives d’obsolescence et perçoivent les produits modernes comme moins durables que ceux des générations précédentes. Lorsque les consommateurs envisagent la possibilité ou la probabilité d’une obsolescence objective avant de prendre une décision d’achat, cela affecte leur consentement à payer (Kuppelwieser et al, 2019) et induit une recherche d’informations plus sophistiquée (Mani, 2015). Bien que les consommateurs soient moins conscients d’être affectés par l’obsolescence psychologique (Cooper, 2004), celle-ci influence leurs décisions de remplacer les produits (Grewal et al, 2004).…”

Section: Obsolescenceunclassified

Réduire les pratiques d’obsolescence du point de vue des systèmes produit–service orientés produit : un agenda de recherche

Munten

Vanhamme

Swaen

2021

Recherche et Applications en Marketing (French Edition)

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Cet article conceptuel développe un agenda de recherche sur le rôle que les Systèmes Produit–Service (SPS) orientés produit – pratiques de servicisation similaires au bundling – peuvent jouer dans la réduction de l’obsolescence des produits durables (c’est-à-dire la réduction délibérée de la durée de vie des produits et la dévaluation symbolique de ceux-ci). Cette possibilité est étudiée du point de vue des consommateurs et des entreprises. Il en ressort des pistes de recherche sur la façon dont le marketing peut faire progresser les connaissances, en particulier dans les domaines du design des produits et du marketing durable. Cet article contribue à la littérature sur le bundling en suggérant que différentes stratégies de bundling peuvent être déployées afin d’améliorer les performances environnementales et réduire l’obsolescence. Les effets des SPS orientés produit sur l’obsolescence dépendent du type de services supplémentaires que les entreprises associent à leurs produits. Cette réflexion a des implications pour les managers qui souhaitent adopter une stratégie de bundling de produits et de services ainsi que pour les régulateurs et les décideurs politiques qui veulent lutter contre l’obsolescence.

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Consumer responses to planned obsolescence

Cited by 44 publications

References 60 publications

Planned Obsolescence: Is It a Trap Set for the Consumer or Is It a Strategy Contributing to Social Development?

Planned Obsolescence: Is It a Trap Set for the Consumer or Is It a Strategy Contributing to Social Development?

Reducing obsolescence practices from a product-oriented PSS perspective: A research agenda

Réduire les pratiques d’obsolescence du point de vue des systèmes produit–service orientés produit : un agenda de recherche

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