Consumer Collective Redress in Belgium: Class Actions to the Rescue?

Voet, Stefaan

doi:10.1007/s40804-015-0003-1

Cited by 5 publications

(2 citation statements)

References 11 publications

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“…21 Potrošači mogu isticati zahtev za naknadu štete samo u posebno pokrenutom parničnom postupku. 22 Važećem mehanizmu zaštite kolektivnih interesa potrošača može se samo delimično izreći konačna ocena, imajući u vidu ograničenu dostupnost podataka o njegovoj primeni. 23 Prema informacijama dostupnim na internet stranici nad-ležnog ministarstva, od početka primene zakona do danas doneto je osamnaest rešenja o izricanju mere zaštite kolektivnog interesa potrošača.…”

Section: Uvodunclassified

Zaštita kolektivnih interesa potrošača kroz oblike alternativnog rešavanja sporova

Mihajlović¹

2021

Zaštita Kolektivnih Interesa Potrošača

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Predmet ovog rada je analiza mogućnosti primene oblika alternativnog rešavanja sporova na situacije u kojima su povređeni kolektivni interesi potrošača. Nakon kratkog osvrta na opšte stanje i zakonsku regulativu u oblastima zaštite kolektivnih interesa potrošača i alternativnog rešavanja potrošačkih sporova u pravima Evropske unije i Srbije, autor izdvaja i analizira četiri oblika alternativnog rešavanja sporova, koji bi mogli biti od značaja za sporove koji proizilaze iz povrede kolektivnog interesa potrošača: 1) konsultacije između zainteresovanih strana u sporu u cilju izbegavanja sudskog ili upravnog postupka, odnosno obustave istog; 2) postizanje mirnog rešenja spora kroz zaključenje sporazuma o poravnanju i obeštećenju; 3) učešće specijalizovanog ombudsmana u rešavanju kolektivnih sporova; 4) učešće regulatornih tela, zaduženih za vršenje nadzora nad trgovcima u određenoj oblasti ili za uspostavljanje poštene tržišne utakmice u pojedinim tržišnim sektorima, u zaštiti kolektivnih interesa potrošača i njihovom obeštećenju. U završnom delu rada, autor daje ocenu o mogućnosti poboljšanja zaštite kolektivnog interesa potrošača kroz alternativno rešavanje sporova, sa posebnim osvrtom na primenjivost zaključaka do kojih je došao u srpskom pravu. Ključne reči: potrošač, kolektivni interes potrošača, reprezentativna tužba, alternativno rešavanje sporova, konsultacije, posredovanje (medijacija), sporazum o poravnanju i obeštećenju potrošača, potrošački ombudsman, regulatorna tela.

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Section: Uvodunclassified

Zaštita kolektivnih interesa potrošača kroz oblike alternativnog rešavanja sporova

Mihajlović¹

2021

Zaštita Kolektivnih Interesa Potrošača

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“…11 In most Member States, the criminal judge may decline to process the civil claims. Voet has shown that the mechanism is only used significantly where the criminal judge is required to process the civil claims, as in Belgium and France (Voet 2013a(Voet , 2013b(Voet , 2015. Successful examples of the piggy back technique, and of delivery of collective redress, are the claims resulting from the Gellingen gas explosion in 2004 (Lagasse and Palumbo 2013;Moreau 2010;Philippe 2015).…”

Section: The Civil-criminal Piggy Backmentioning

confidence: 99%

Collective Redress: The Need for New Technologies

Hodges

2018

J Consum Policy

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After many years of debate on collective redress, the European Commission has proposed to introduce a representative mechanism to be controlled by public bodies and consumer associations that satisfy certain criteria. However, the Commission has only considered a single mechanism (the litigation-based class or representative action), which is in fact "old technology." There are several other mechanisms that deliver collective redress-new technologies. The first is the partie civile mechanism in which a civil claim "piggy backs" onto a criminal conviction. The most important mechanisms are "regulatory redress"-where a regulatory authority intervenes and agrees or orders redress to be paid-especially if coupled with an ombudsman scheme (not arbitration-based alternative dispute resolution (ADR) schemes). The regulatory redress mechanism was proposed by the Commission in the revised Consumer Protection Cooperation (CPC) Regulation but what emerged was not ideal. All these mechanisms have recently been evaluated against criteria such as their speed, cost, and ability to deliver effective outcomes. The empirical data clearly demonstrate that the new technologies are better than the old technologies. The new technologies also deliver more functions than the old: not just resolution of a dispute or delivery of redress but also assistance to consumers and traders and the ability to aggregate data on trading issues that is fed back to improve compliance, behaviour, and performance in the market place. This evidence leads to the conclusion that the Commission's proposals are unlikely to deliver effective collective redress for consumers. The proposed method is out of date technology, and other mechanisms are clearly preferable and should be adopted instead. Member States are permitted to maintain existing collective redress mechanisms. That will lead to considerable confusion and diversity, which does not support an integrated single market. Further, the proposal will lead to a diversity of available mechanisms between Member States and hence confusion and competition between intermediaries-forum shopping. The way forward is for the EU to adopt regulatory redress and consumer ombudsmen, rather than the old fashioned litigation model. The analysis also reveals that the Impact Assessment system has flaws.

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Control of Price Related Terms in Standard Form Contracts in Belgium

Steennot

2019

Ius Comparatum - Global Studies in Comparative Law

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Consumer Collective Redress in Belgium: Class Actions to the Rescue?

Cited by 5 publications

References 11 publications

Zaštita kolektivnih interesa potrošača kroz oblike alternativnog rešavanja sporova

Zaštita kolektivnih interesa potrošača kroz oblike alternativnog rešavanja sporova

Collective Redress: The Need for New Technologies

Control of Price Related Terms in Standard Form Contracts in Belgium

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