Constructing a model of exhibition attachment: Motivation, attachment, and loyalty

Yi, Xiaoli; Fu, Xiaoxiao; Jin, Wenmin; Okumuş, Fevzi

doi:10.1016/j.tourman.2017.10.006

Cited by 82 publications

(67 citation statements)

References 73 publications

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“…They concluded that place attachment acts as an antecedent of loyalty behaviors. Similarly, drawing upon the theory of place attachment, Yi, Fu, Jin and Okumus [76] constructed a model of exhibition attachment and showed that both exhibition dependence and exhibition identity have an impact on attendees' loyalty. Therefore, creating and managing place attachment in target tourists' minds should be prioritized to increase behavioral intentions.…”

Section: Discussionmentioning

confidence: 99%

The Antecedents of Tourists’ Behavioral Intentions at Sporting Events: The Case of South Korea

Yunduk

Kim

2019

Sustainability

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Mega-sporting events can bring diverse benefits to the hosting areas, such as job creation and image improvement. However, only a handful of studies have explored the antecedents of destination image—which plays a crucial role in eliciting certain tourist behaviors—and personal involvement. To fill this gap, this study evaluates the relationships among personal involvement, destination image, place attachment, and behavioral intentions in the context of sporting event tourism to provide destination managers useful information for sustainable sports tourism development. We gathered information from 374 international tourists at the FINA (Fédération Internationale de Natation—International Swimming Federation) World Masters Championships Gwangju 2019 in South Korea. We used structural equation modeling was used along with maximum likelihood estimation to examine the predicted relationships. The findings show the positive impacts of (a) personal involvement on destination image, (b) destination image on place attachment, and (c) place attachment on behavioral intentions. Furthermore, (d) place attachment dictated the relationship between destination image and behavioral intentions. The findings confirm the significant role personal involvement plays in the improvement of a destination’s image. To ensure sustainable sports tourism, destination managers are advised to pay close attention to research findings on destination image in the development of their plans.

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Section: Discussionmentioning

confidence: 99%

The Antecedents of Tourists’ Behavioral Intentions at Sporting Events: The Case of South Korea

Yunduk

Kim

2019

Sustainability

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“…Fang's [29] study shows that perceived value affects exhibitor satisfaction and behavioral intention. Similar studies concluded that perceived value has a significant impact on exhibitor satisfaction and loyalty [21,57]. Therefore, the following hypotheses were formulated: Hypothesis 8a.…”

Section: Perceived Valuementioning

confidence: 95%

“…Many studies have investigated the relationship between exhibitor satisfaction and loyalty. Some measure the relationship between exhibitor motivation and satisfaction based on the expectation-performance model [17,18], while others focus on the influencing factors of satisfaction [18][19][20] or loyalty [4,21]. Indeed, the long-term sustainable relationship between business partners has become a strategic asset for firms, and high satisfaction and high loyalty undoubtedly point to repeated consumption, positive word-of-mouth recommendation, and long-term sustainable relationship [21,22].…”

Section: Introductionmentioning

confidence: 99%

“…Some measure the relationship between exhibitor motivation and satisfaction based on the expectation-performance model [17,18], while others focus on the influencing factors of satisfaction [18][19][20] or loyalty [4,21]. Indeed, the long-term sustainable relationship between business partners has become a strategic asset for firms, and high satisfaction and high loyalty undoubtedly point to repeated consumption, positive word-of-mouth recommendation, and long-term sustainable relationship [21,22]. In the Internet era, especially under the current circumstances caused by the COVID-19 pandemic, how to maintain or, in case of a lockdown, re-establish the long-term and stable relationship between the organizers and their users (exhibitors and visitors) is the most important topic, and satisfaction and loyalty are the starting points to answer this question.…”

Section: Introductionmentioning

confidence: 99%

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Factors Influencing Exhibitor Satisfaction and Loyalty: A Meta-Analysis on the Chinese Exhibition Market

et al. 2020

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With the exhibition sector becoming increasingly important for the hospitality and tourism industry, it is critical to understand what drives the success of an exhibition. Through a comprehensive literature review, we first identified two broad categories of factors, namely exhibition attributes and exhibitor perceptions, that influence exhibitor satisfaction and loyalty. Next, a meta-analysis was conducted based on 26 empirical papers studying the Chinese exhibition market to quantitatively evaluate these relationships. The results show that among the exhibition attributes, booth management, service personnel, and exhibition environment are the most important factors affecting exhibitor satisfaction, while exhibition brand is the most important factor affecting loyalty. Among exhibitor perceptions, service quality is more important for satisfaction, while perceived value is more meaningful to loyalty. This study offers insights into strategies for exhibition organizers to cultivate long-term relationships, and to better cope with the challenges of emerging forces such as the Internet.

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“…Taking into account several theoretical models about motivation(Albayraka & Caberb, 2018;Kitterlin & Yoo, 2014;Yi, Fu, Jin & Okumus, 2018), were chosen eight items to assess participants' motivation to experience the activities provided by the type of festival under study. The items used to measure motivation included [What motivated you to choose this festival?]…”

mentioning

confidence: 99%

Motivation and Tourists’ Loyalty in Performing Arts Festivals: The Mediator Role of Quality and Satisfaction

Amorim

Caballero

Almeida

2019

ENLIGHTENING TOURISM

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Festival tourism has been growing considerably over the years, acquiring a prominent position and with strong popularity in society. Festivals and/or events promote a cultural exchange at international, national and local levels, with the opportunity for cultural sharing, from history and tradition, culinary and drinks, music and dance, involving all publics (organization, services, artists, participants and local inhabitants). Festivals are recognized as an effective strategy for host destinations promoting economic, social and cultural development. The present study aims to test the mediator role of quality and satisfaction in the relationship between the motivation in

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Constructing a model of exhibition attachment: Motivation, attachment, and loyalty

Cited by 82 publications

References 73 publications

The Antecedents of Tourists’ Behavioral Intentions at Sporting Events: The Case of South Korea

The Antecedents of Tourists’ Behavioral Intentions at Sporting Events: The Case of South Korea

Factors Influencing Exhibitor Satisfaction and Loyalty: A Meta-Analysis on the Chinese Exhibition Market

Motivation and Tourists’ Loyalty in Performing Arts Festivals: The Mediator Role of Quality and Satisfaction

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