2005
DOI: 10.1007/s10672-005-9050-z
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Consensus Problem-Solving Increases Perceived Communication Openness in Organizations

Abstract: Members of three established teams in different organizations participated in problemsolving sessions using a structured consensus model. Participants perceived a significant increase in communication openness during these sessions as compared to their previous problem-solving sessions. The increase in communication openness suggests an improved openness to the flow of information among team members. The results of this study provide early indicators of successful applications for this consensus model, includi… Show more

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Cited by 15 publications
(11 citation statements)
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References 26 publications
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“…The results of this study suggest an association between communication and personal satisfaction in student collective work. The findings confirmed prior studies which argued that communication openness contributes to job satisfaction and team learning (Breen, Fetzer, Howard & Preziosi, 2005;Rogers, 1987); information sharing is positive related to team success (Wittenbaum, Hollingshead, Paulus, Hirokawa, Ancona, Peterson, Jehn & Yoon, 2004); and proactive communication results in better team performance and greater satisfaction amongst teammates (Lancellotti & Boyd, 2008). Thus, the extent of communication appears to enhance students' overall satisfaction.…”
Section: Discussionsupporting
confidence: 86%
“…The results of this study suggest an association between communication and personal satisfaction in student collective work. The findings confirmed prior studies which argued that communication openness contributes to job satisfaction and team learning (Breen, Fetzer, Howard & Preziosi, 2005;Rogers, 1987); information sharing is positive related to team success (Wittenbaum, Hollingshead, Paulus, Hirokawa, Ancona, Peterson, Jehn & Yoon, 2004); and proactive communication results in better team performance and greater satisfaction amongst teammates (Lancellotti & Boyd, 2008). Thus, the extent of communication appears to enhance students' overall satisfaction.…”
Section: Discussionsupporting
confidence: 86%
“…The literature review allowed us to draw on the importance of both confidence and communication as key concepts of adult learning that are closely related to personal competences. Communication as a means of ‘learning transfer’ (Taylor et al ., 2009) has its various aspects and manifestations, which relate to concepts such as listening (Brunner, 2008), knowledge sharing (Mei et al ., 2004; de Vries et al ., 2006), understanding (McClain, 2002), problem solving (Breen et al ., 2005) and collaborative learning (van der Veen, 2006). Kontiainen's DCA method (Kontiainen, 2002) 1 suggests a method that can be used to analyse adult learning concepts by defining relationships between them, which appear in the so‐called information matrix.…”
Section: Conceptual Framework: the Development Of The Discussion Guidmentioning
confidence: 99%
“…Organizational communication refers to the process of a series of information transmission activities carried out by corporate members to achieve corporate goals (Breen et al, 2005). As long as the information exchange is for work purposes, whether it is within the enterprise or between the enterprise and the outside world, it belongs to the category of organizational communication (Fragale et al, 2012).…”
Section: Organizational Communicationmentioning
confidence: 99%