Connecting the Dots: Framing Employee-Driven Innovation in Open Innovation Contexts

Abstract

This research identifies employment engagement practices applied in leading innovation-driven companies in the Information and Communication Technologies (ICT) sector. It specifically focusses on practices designed in order to enhance employees’ role in developing innovation in an open innovation (OI) context, leveraging digital communication and community tools. The operational integration between internal and external resources is to a large extent a cultural challenge where new competencies are required from employees. Employee-driven innovation (EDI) can be an important means supporting the transformation toward more OI models. Relying on a case-based methodology, we develop a conceptual framework of EDI practices in OI contexts. We highlight the benefits of involving all employees in innovation processes and show that such practices can perpetuate OI by supporting, enabling and even driving OI depending on the strategic intent of their implementation.

Students Perception of Technology-Assisted Services and Readiness of Employee Digital Competencies in Covid-19 Pandemic Era

“…Based on the results of this study the level of readiness of digital competencies of employees is seen from the mastery of technology, utilization of digital technology tools, and supporting facilities and infrastructure fall into the category very well. Employees must master the knowledge of technology and its utilization, this causes an employee in an agency to be supported with adequate facilities and infrastructure in order to optimize the quality of technology-assisted services [7], [27].…”

“…So, it is necessary to be able to continue to improve competency digital employees. The concept of digital competency is the target of multi-faceted movement, which covers many fields and skills and is growing rapidly as a new technology emerges [7]. Digital Competencies are converged from several fields so that this digital competency implies the ability to understand media (such as most media or digital), which is used to search for information and be critical about what to take from the internet (given the infinite absorption of the Internet) and to be able to communicate with others using various digital tools and applications (Mobile, internet).…”

Open Business Model Innovation via the Internet: How Wiki Technologies Can Improve the Quality of Business Models

“…Firms run such Internet platforms to bring together small groups of stakeholders in order to develop business models in a collaborative manner. In this way, such Internet platforms per se o®er several opportunities for making open BMI more e±cient, since they allow time-and location-independent connectivity of stakeholders [Tirabeni and Soderquist (2019)].…”

“…Research that designs IT tools for the practical use of open BMI via the Internet is still neglected. This is surprising, since this form of digital innovation management is expected to facilitate the process of open BMI [Del Giudice and Straub (2011)] by reducing transaction costs and improving organizational routines when coordinating di®erent development activities [Timmers (1998); Skinner (2008); Schneider and Spieth (2013); Tirabeni and Soderquist (2019)]. That is why literature is calling for more research on Internet-based open BMI for several years [Osterwalder and Pigneur (2013); Schneider and Spieth (2013); Veit et al (2013); Hossain (2017)].…”

How Can Organisations and Business Models Lead to a More Sustainable Society? A Framework from a Systematic Review of the Industry 4.0

“…Further, a fractal-related concept is intrapreneurship; this idea grounds the employee-driven innovation (EDI) approach. EDI implies conceiving all the employees as users and designers of innovations developed in their organisation and can be included within the 'open innovation' model [84,85], which involves actors at different levels, including employees, users, communities, public administrations. Further, EDI has outcomes relating to human resource management, intellectual property (IP), business models and customer interface, and governance structures [86].…”