Conflict Management at State Junior High Schools 2 and 3 Anjir Muara in Barito Kuala Regency, Indonesia

Abstract

Conflict management needs to be performed by the principal because schools are educational organizations where disputes are experienced. Structural conflicts including task division and regulation implementation become a problem at State Junior High Schools 2 and 3 Anjir Muara. Therefore, this study aims to analyze dispute types and sources as well as the conflict management in SMPN 2 and 3 Anjir Muara using a qualitative method. Data were collected from the school principals, teachers, and administrative staff using interview techniques. Also, data were analyzed by collecting, reducing, displaying, and drawing conclusions. The results showed that conflict sources in these schools include the task division and regulation implementation for grade promotion, while conflict management is performed by collaboration, accommodation, and compromise. Subsequently, accommodation and compromise of problem-solving are performed by eating together in restaurants and meetings in cafes.