Conflict among Iranian hospital nurses: a qualitative study

Abstract

Background: This study aims to explore the experience of conflict as perceived by Iranian hospital nurses in Tehran, Islamic Republic of Iran. Although conflict-control approaches have been extensively researched throughout the world, no research-based data are available on the perception of conflict and effective resolutions among hospital nurses in Iran.

Conflict Management Styles Among Iranian Critical Care Nursing Staff

“…1,2 It is an inevitable issue in any work environment, including hospitals. 3 Complex and constant interactions among nurses and other health care professionals along with their diverse roles increase the possibility of conflict occurrence in hospitals.…”

“…3 Complex and constant interactions among nurses and other health care professionals along with their diverse roles increase the possibility of conflict occurrence in hospitals. 1 Conflict among nurses and other health care providers has been recognized worldwide as an important issue within health care settings. 3,4 The hierarchical structure of hospital organizations, team working, interpersonal relationship, and the expectations of performing different tasks or roles are the potential sources of conflicts among hospital nurses and other health care providers.…”

Conflict and Conflict Resolution among the Medical and Nursing Personnel of Selected Hospitals in Hail City

“…Procedural conflict was existent between line and staff employees at a teaching hospital in Nigeria in relation to the accomplishment of organizational goals [63]. Substantive conflict was evident among nurses working in an Iranian hospital [64].…”

Collaboration among Physicians and Nurses in Intensive Care Units: A Qualitative Study

“…In previous studies (Nayeri & Negarandeh, 2009;Sapountzi-Krepia, Psychogiou, Sakellari, Kostandinidou, & Dimitriadou, 2007), researchers reported that ICU patients cared for by nurses and physicians who worked collaboratively had lower "acuity-adjusted" mortality rates than did patients cared for by less collaborative nurses and physicians. Collaboration in ICU results with fewer deaths and reflects back onto the ICU.…”