Conceptualizing e-Governance

Interacting with the State via Information and Communication Technologies

“…This article further illustrates how a variety of political, bureaucratic and economic logics provide the impetus for introducing ICTs in governance, the domains in which they are introduced and the manner in which they are situated in institutions and contexts (Rossel & Finger, 2007). The choice of technology and its adaptation are influenced by the interests of the public and private organisations involved in conceiving and implementing e-governance programmes as well as factors such as costs of technology and prevailing regulatory environments (ibid).…”

An Object-oriented Workflow Modeling Schema Using Dataflow Analysis for Collaborative E-governance Platform

“…E-governance is about using new information and communication technology to encourage citizen participation (all kinds of social actors are collectively referred to as citizens in this article) in the social problems solving process with strengthening interactions between governments and citizens [8,9]. Compared with e-government, citizens transform their role from the customers to the coproducers and broaden the participation scope from decision-making to policy implementation, public services delivery and monitoring with regard to egovernance [8,22].…”

“…From the perspective of functionality, various digital platforms are used by governments to establish their presence and operations and interact with external citizens based on more collaboration across government organizations and greater engagement with citizens [12]. It aims at building a transparent and accountable government allowing citizens to execute their basic human right to know [23] and help to prevent corruption, which contributes to legitimacy and enhances government performance [13,23,24]; and building a regulatory government that collaboratively administrative operation among multiple stakeholders should be monitored by both responsible executive departments and agencies in the form of internal monition [2,14,22] and citizens with real-time feedback, reporting and monitoring in the form of external monition [2]. From the perspective of practicability, many conditions are taken into account to improve citizen engagement and their relationships with government.…”

“…Along with the role transformation from customer to co-producer and the participation scope expansion from decision-making to policy implementation, public services delivery and monition [8,22], citizens are deeply involved in collaborative governance and endowed with more civil rights such as monition and assessment through realtime feedback, reporting and monitoring [2].The expression and response of e-participants' satisfaction facilitate the communication and trust building between government and citizen [17]. Meanwhile a democratic and transparent government is not only confined to opening the administrative performance and results, but also the processes of how to achieve them.…”

“…E-monition covers internal e-monition by responsible executive departments and agencies such as the supervision department [2,14,22] and external emonition by citizens with real-time feedback, reporting and monitoring [2]. The former usually employs a node warning pattern, sending warning signals of timeout or irregularity to the collaborative participants in their administrative process nodes.…”