Conceptualising risk in cruise holidays: A critical review

Abstract

The knowledge base for cruise holidays is conceptually underdeveloped and narrowly focused on health and safety and environmental concerns. This critical review of risk research in relation to ocean cruising identifies knowledge gaps revealing the significance of factors such as financial, performance, time-loss, opportunity, functional, social and psychological risk. This review calls for a wider conceptualisation of risk that moves beyond an emphasis on physical risk. A deeper understanding of risk in ocean cruising contributes to cruise research and to the wider discourse in tourism and risk studies, and provides significant empirical and conceptual insights for future research.

Cruising through a pandemic: Or not?

“…Our findings also indicate a demographic shift among traditional cruisers with older cohorts being less likely to cruise. This finding resonates with that of Holland, Weeden, et al (2021) and Pappas (2021) whose studies both revealed that older segments felt more at risk and more vulnerable to COVID-19 compared with younger cohorts. Older segments in our study also proved to be more price sensitive.…”

Unveiling the antecedents of senior citizens′ behavioural intentions to travel: A mixed-method approach

“…Also, the global tourism industry is facing enormous damages due to the COVID-19 pandemic (Perić et al, 2021). The COVID-19 pandemic has brought even greater attention to risk and its perception within the travel industry calling for further research on the perception of risk by tourists to close critical gaps (Holland et al, 2021). Individuals perceive risks associated with COVID-19 differently, and this will have an impact on their willingness to travel.…”

Risk It but Control It! The Effects of Consumer's Hotels Vacation Risk Types on Repeating the Experience Again / Arrisque, Mas Controle! Os Efeitos Dos Tipos De Risco De Férias Dos Hotéis Do Consumidor Na Repetição Da Experiência Novamente

“…Functional risk in a hotel context indicates this area is not clearly understood concerning holiday decision-making; it is a significant gap considering the relative frequency of such events, and the numerous ways mechanical or equipment failure can occur. Similarly, Changes caused by mechanical faults harm tertiary service providers such as hotels, airlines, ground transportation and port services (Holland et al, 2022). Hence the following hypothesis was proposed: H4: Functional risk affects consumers' repeat purchase intention to the same hotel.…”