Concepts, causes and consequences of trust in news media – a literature review and framework

Fawzi, Nayla; Steindl, Nina; Obermaier, Magdalena; Prochazka, Fabian; Arlt, Dorothee; Blöbaum, Bernd; Dohle, Marco; Engelke, Katherine M.; Hanitzsch, Thomas; Jackob, Nikolaus; Jakobs, Ilka; Klawier, Tilman; Post, Senja; Reinemann, Carsten; Schweiger, Wolfgang; Ziegele, Marc

doi:10.1080/23808985.2021.1960181

Cited by 65 publications

(64 citation statements)

References 132 publications

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“…The concept of trust refers to “relations over time between two sides: a trustor, the side that places trust, and a trustee, the side being trusted” ( Tsfati & Cappella, 2003 , p. 505). Transferred to the context of media and journalism, trust refers to “the willingness of the audience to be vulnerable to news content based on the expectation that the media will perform in a satisfactory manner” ( Hanitzsch et al, 2018 , p. 5; see also Fawzi et al, 2021 ). If we take a critical look at the state of research, one of the biggest challenges and inconsistencies concerns the issue of measuring media trust and the question what is exactly trusted and by whom.…”

Section: Defining Media Trustmentioning

confidence: 99%

Media Trust and the COVID-19 Pandemic: An Analysis of Short-Term Trust Changes, Their Ideological Drivers and Consequences in Switzerland

Adam

Urman

Arlt

et al. 2022

Communication Research

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We analyze short-term media trust changes during the COVID-19 pandemic, their ideological drivers and consequences based on panel data in German-speaking Switzerland. We thereby differentiate trust in political information from different types of traditional and non-traditional media. COVID-19 serves as a natural experiment, in which citizens’ media trust at the outbreak of the crisis is compared with the same variables after the severe lockdown measures were lifted. Our data reveal that (1) media trust is consequential as it is associated with people’s willingness to follow Covid-19 regulations; (2) media trust changes during the pandemic, with trust levels for most media decreasing, with the exception of public service broadcasting; (3) trust losses are hardly connected to ideological divides in Switzerland. Our findings highlight that public service broadcasting plays an exceptional role in the fight against a pandemic and that contrary to the US, no partisan trust divide occurs.

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Section: Defining Media Trustmentioning

confidence: 99%

Media Trust and the COVID-19 Pandemic: An Analysis of Short-Term Trust Changes, Their Ideological Drivers and Consequences in Switzerland

Adam

Urman

Arlt

et al. 2022

Communication Research

Self Cite

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“…Through specific visits to enterprise employees, they found that the employee happiness of different enterprises is closely related to the enterprise social security data and cited the high-precision analysis model based on the equipment type data analysis module. The model can effectively improve the high-accuracy matching analysis of different types of social security data [8]. Mayro proposed a method to establish an enterprise social security privacy database based on multidimensional correlation data matching and tracking analysis, which makes use of the differences of employee rank in different enterprises to realize the redistribution of packet data at all levels and realizes the highprecision analysis and mining of social security data in terms of utilization efficiency [9].…”

Section: Related Workmentioning

confidence: 99%

The Theoretical Topology and Implementation of Enterprise Social Security in the Digital Age Based on Big Data and Artificial Intelligence

Wang

Lin

2022

Journal of Sensors

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At present, there are some problems in the social security of employees in enterprises, such as incomplete security and low reliability. According to this background, this paper studies a topological method for enterprise social security data analysis based on data adaptive analysis strategy and strong learning data stream coprocessing. According to this background, this paper studies a topology method of enterprise social security data analysis based on data adaptive analysis strategy and strong learning data flow and designed a convolutional neural network method based on mutual interference deepening strategy and advanced learning classification mode convolution neural network based on mutual interference deepening strategy and intensive learning classification pattern. According to the coverage error strategy of different types of data, the high-precision matching analysis of enterprise employee social security data is realized, and the Cartesian formula is used to correct the error and topology analysis of the analysis results. According to the experimental data and results, the topology method of enterprise social security data analysis is based on the experimental data and results. We can know that the topological method of enterprise social security data analysis is based on convolutional neural network. Enterprise social security theory can effectively improve the scope and speed of social security. This theory effectively completes the high-precision matching of different types of data and indirectly improves employees’ cognition of enterprise values.

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“…Conceptually, media trust broadly refers to a relationship where people expect that interaction with the media will lead to gains rather than losses and that media will perform in a satisfactory manner (Fawzi et al, 2021;Strömbäck et al, 2020). While media trust can be located at different levels of analysis, in this study we are focusing on general trust in mainstream news media.…”

Section: Media Trust As a Predictor Of Media Usementioning

confidence: 99%

Media Use and Societal Perceptions: The Dual Role of Media Trust

Shehata

Strömbäck²

2022

MaC

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How citizens’ perceptions of societal problems are shaped by media use has been a critical question in media effects research for decades. This study addresses a specific puzzle concerning media effects in contemporary fragmented media environments: the dual role of media trust as both (a) an antecedent variable guiding news selection and (b) a moderator variable conditioning the effects of news use on perceptions of societal problems. Building upon the differential susceptibility to media effects model, we analyze the role of media trust for citizens’ orientation towards mainstream and alternative news media—and how such usage influences perceptions of two major societal issues: health care and school. Findings from a four-wave panel survey conducted in Sweden suggest that public service and alternative news use matter for citizens’ perceptions of societal problems and that media trust influences news choices and may, partly, condition media effects.

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Concepts, causes and consequences of trust in news media – a literature review and framework

Cited by 65 publications

References 132 publications

Media Trust and the COVID-19 Pandemic: An Analysis of Short-Term Trust Changes, Their Ideological Drivers and Consequences in Switzerland

Media Trust and the COVID-19 Pandemic: An Analysis of Short-Term Trust Changes, Their Ideological Drivers and Consequences in Switzerland

The Theoretical Topology and Implementation of Enterprise Social Security in the Digital Age Based on Big Data and Artificial Intelligence

Media Use and Societal Perceptions: The Dual Role of Media Trust

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