¡Con ilusión!

Aira, Toni

doi:10.7238/c.n3.1109

Cited by 3 publications

(6 citation statements)

References 0 publications

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“…In the domain of remote sighted assistance, tools like AIRA [1], VizWiz [7], and BeMyEyes [3] leverage crowdsourcing to connect BLV individuals with sighted volunteers or professionals for assistance. However, sighted individuals providing assistance through these systems encounter the challenge of not sharing a common visual perspective with the BLV individuals they are aiding.…”

Section: Assistive Technologies Used By Blv and Sighted Individualsmentioning

confidence: 99%

Help Supporters: Exploring the Design Space of Assistive Technologies to Support Face-to-Face Help Between Blind and Sighted Strangers

Teng,

Courtien,

Rios

et al. 2024

Proceedings of the CHI Conference on Human Factors in Computing Systems

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Blind and low-vision (BLV) people face many challenges when venturing into public environments, often wishing it were easier to get help from people nearby. Ironically, while many sighted individuals are willing to help, such interactions are infrequent. Asking for help is socially awkward for BLV people, and sighted people lack experience in helping BLV people. Through a mixed-ability researchthrough-design process, we explore four diverse approaches toward how assistive technology can serve as help supporters that collaborate with both BLV and sighted parties throughout the help process. These approaches span two phases: the connection phase (finding someone to help) and the collaboration phase (facilitating help after finding someone). Our findings from a 20-participant mixed-ability study reveal how help supporters can best facilitate connection, which types of information they should present during both phases, and more. We discuss design implications for future approaches to support face-to-face help. CCS CONCEPTS• Human-centered computing → Accessibility technologies; Empirical studies in collaborative and social computing.

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Section: Assistive Technologies Used By Blv and Sighted Individualsmentioning

confidence: 99%

Help Supporters: Exploring the Design Space of Assistive Technologies to Support Face-to-Face Help Between Blind and Sighted Strangers

Teng,

Courtien,

Rios

et al. 2024

Proceedings of the CHI Conference on Human Factors in Computing Systems

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“…The implementation of various RSA services differs in three key areas: (i) the communication medium between users and remote sighted assistants. Earlier prototypes used audio [56], images [57,20], one-way video using portable digital cameras [58,59], or webcams [59], whereas the recent ones are using two-way video with smartphones [60,61,24,25]; (ii) the instruction form, e.g., via texts [62], synthetic speech [56], natural conversation [60,24,25], or vibrotactile feedback [63,64]; and (iii) localization technique, e.g., via GPS-sensor, crowdsourcing images or videos [65,20,66,67], fusing sensors [65], or using CV as discussed in the next subsection.…”

Section: Remote Sighted Assistance Services For People With Visual Im...mentioning

confidence: 99%

“…Nguyen et al [71] and Lee at al. [19] studied a paid RSA service, Aira [25]. They reported that unlike crowdworkers, Aira agents are always available and trained in communication terminology and etiquette.…”

Section: Remote Sighted Assistance Services For People With Visual Im...mentioning

confidence: 99%

“…This form of assistance is generally called remote sighted assistance (RSA) service [19], in which a visually impaired user (namely, RSA user or simply user) first establishes a video connection with a remote sighted assistant (namely, RSA agent or simply agent), who then interprets the video feed from the user's smartphone camera and converses with the user to provide assistance as needed or requested. Recently, a number of RSA services came out of academia, e.g., VizWiz [20], BeSpecular [21], Crowdviz [22], as well as of industry, e.g., TapTapSee [23], BeMyEyes [24], Aira [25].…”

Section: Introductionmentioning

confidence: 99%

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Feasibility of Interactive 3D Map for Remote Sighted Assistance

Xie¹,

Yu²,

Lee³

et al. 2022

Preprint

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Remote sighted assistance (RSA) has emerged as a conversational assistive technology, where remote sighted workers, i.e., agents, provide real-time assistance to users with vision impairments via videochat-like communication. Researchers found that agents' lack of environmental knowledge, the difficulty of orienting users in their surroundings, and the inability to estimate distances from users' camera feeds are key challenges to sighted agents. To address these challenges, researchers have suggested assisting agents with computer vision technologies, especially 3D reconstruction. This paper presents a high-fidelity prototype of such an RSA, where agents use interactive 3D maps with localization capability. We conducted a walkthrough study with thirteen agents and one user with simulated vision impairment using this prototype. The study revealed that, compared to baseline RSA, the agents were significantly faster in providing navigational assistance to users, and their mental workload was significantly reduced -all indicate the feasibility and prospect of 3D maps in RSA.

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“…Streamers have accessibility needs that overlap with those of viewers (e.g., accessing chat), yet it remains unclear how to make live videos accessible. While online services provide on-demand live descriptions [6,8], streams are challenging to understand for people without domain familiarity due to complex visual content (e.g., multiplayer gameplay, expert software). Following the success of community-driven efforts to make videos accessible for d/Deaf and Hard of Hearing audience members via fansubbing [27] or community captions [16], and drawing on community sourcing [13,24], we invite sighted livestream viewers familiar with the livestream content to make livestreams non-visually accessible.…”

Section: Introductionmentioning

confidence: 99%

Exploring Community-Driven Descriptions for Making Livestreams Accessible

Killough,

Pavel

2023

The 25th International ACM SIGACCESS Conference on Computers and Accessibility

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People watch livestreams to connect with others and learn about their hobbies. Livestreams feature multiple visual streams including the main video, webcams, on-screen overlays, and chat, all of which are inaccessible to livestream viewers with visual impairments. While prior work explores creating audio descriptions for recorded videos, live videos present new challenges: authoring descriptions in real-time, describing domain-specific content, and prioritizing which complex visual information to describe. We explore inviting livestream community members who are domain experts to provide live descriptions. We first conducted a study with 18 sighted livestream community members authoring descriptions for livestreams using three different description methods: live descriptions using text, live descriptions using speech, and asynchronous descriptions using text. We then conducted a study with 9 livestream community members with visual impairments, who shared their current strategies and challenges for watching livestreams and provided feedback on the community-written descriptions. We conclude with implications for improving the accessibility of livestreams. CCS CONCEPTS• Human-centered computing → Empirical studies in HCI; Empirical studies in accessibility; Computer supported cooperative work.

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¡Con ilusión!

Cited by 3 publications

References 0 publications

Help Supporters: Exploring the Design Space of Assistive Technologies to Support Face-to-Face Help Between Blind and Sighted Strangers

Help Supporters: Exploring the Design Space of Assistive Technologies to Support Face-to-Face Help Between Blind and Sighted Strangers

Feasibility of Interactive 3D Map for Remote Sighted Assistance

Exploring Community-Driven Descriptions for Making Livestreams Accessible

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