Abstract:Remote sighted assistance (RSA) has emerged as a conversational assistive technology, where remote sighted workers, i.e., agents, provide real-time assistance to users with vision impairments via videochat-like communication. Researchers found that agents' lack of environmental knowledge, the difficulty of orienting users in their surroundings, and the inability to estimate distances from users' camera feeds are key challenges to sighted agents. To address these challenges, researchers have suggested assisting… Show more
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