Comunicação não violenta como tecnologia leve no contexto da enfermagem: revisão integrativa

Tobase, Lucia; Cardoso, Sandra Helena; Rodrigues, Renata Tavares Franco; Bella, Eva Cristina Possas Machado; Souza, Dhieizom Rodrigo de; Peres, Heloísa Helena Ciqueto

doi:10.33233/eb.v21i5.4936

Cited by 2 publications

(4 citation statements)

References 18 publications

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“…The use of the JBI Appraisal Tools methodological quality assessment tool allowed us to identify low risks of bias in the selected studies, with four [ 10 , 12 , 14 – 15 ] classified as high quality, two as moderate [ 13 , 16 ] and only one as low [ 11 ]. The total number of participants in the studies, excluding reflections, reviews and experience reports, was 185.…”

Section: Resultsmentioning

confidence: 99%

“…The total number of participants in the studies, excluding reflections, reviews and experience reports, was 185. The places of publication were Brazil [ 10 , 15 ], United States of America [ 11 ], South Korea [ 12 ] France [ 13 ], Canada [ 14 ] and Thailand [ 16 ]. Studies were found from 1998 to 2022.…”

Section: Resultsmentioning

confidence: 99%

“…Studies have shown that NVC is a light technology that has made it possible to improve interpersonal relationships between health workers, including helping to tackle situations of bullying, which can be harmful to the well-being of workers [ 10 – 14 ]. Managers, leaders of health institutions and even educators are seen as potential promoters of a culture of peace in organizations when they encourage and teach the technique of non-violent communication to current or future health sector workers [ 11 , 12 , 15 ].…”

Section: Resultsmentioning

confidence: 99%

“…Although the technique of non-violent communication is not so recent, studies show that the subject is little known and explored by health professionals in their interpersonal relationships, especially those who do not work directly with mental health [ 10 – 14 ]. Thus, the authors point out that training programs or educational intervention projects on the subject have been useful in familiarizing professionals with the subject and demonstrating situations where the technique can be included [ 12 , 14 , 16 ].…”

Section: Resultsmentioning

confidence: 99%

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Non-violent communication as a technology in interpersonal relationships in health work: a scoping review

Adriani,

Hino,

Taminato

et al. 2024

BMC Health Serv Res

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Background Working in healthcare environments is highly stressful for most professionals and can trigger problems in interpersonal relationships that can result in horizontal violence. In order to prevent violence and improve the working environment, some strategies can be implemented to provide well-being for all those involved, whether directly or indirectly in health care, such as non-violent communication. The aim of this study was to map and synthesize the available scientific evidence on the use of Nonviolent Communication as a technology for a culture of peace in interpersonal relationships in healthcare. Methods This is a scoping review carried out in the National Library of Medicine (PubMed), Cumulative Index to Nursing and Allied Health Literature (CINAHL), Web of Science, Excerpa Medica DataBASE (Embase), PsycINFO - APA/ PsycNET (American Psychological Association) and Latin American and Caribbean Health Sciences Literature (LILACS) databases between March and August 2023. The eligibility criteria used were studies that addressed the topic of NVC in the area of health, published in Portuguese, Spanish or English, with no time restrictions. Results 53 studies were found in the databases. Two additional studies were extracted from of primary research. In the first exclusion phase, 16 texts were removed due to being duplicated. 39 articles were potentially relevant, and full-texts were reviewed for eligibility along with the inclusion and exclusion criteria Thus, seven studies were included in this review, published in English (five) and Portuguese (two), two of which were carried out in Brazil, one in the United States of America, one in South Korea, one in France, one in Canada and one in Thailand. In terms of the type of study/publication, two studies were reflections, one was a review, one was a mixed study, one was an experience report and two were experimental. The studies were predominantly of high and moderate methodological quality (85.7%). The total number of participants in the studies was 185. The studies showed that NVC is a technology that has made it possible to improve interpersonal relationships between health professionals. Training programs or educational intervention projects on the subject are useful for familiarizing professionals with the subject and demonstrating situations in which the technique can be included. Conclusion The global scientific literature indicates that Nonviolent Communication is a significant resource for improving interpersonal relationships in healthcare work. This approach can be adopted as a strategy by managers and decision-makers, both to resolve conflicts and to prevent aggressive situations between health professionals, especially when it comes to moral or psychological aspects.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

See 2 more Smart Citations

Non-violent communication as a technology in interpersonal relationships in health work: a scoping review

Adriani,

Hino,

Taminato

et al. 2024

BMC Health Serv Res

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Líder Na Segurança Psicológica Para a Qualidade Do Cuidado Em Enfermagem

dos Santos Neto,

Salomão,

Piutti

et al. 2024

Rev. Enferm. Atual In Derme

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No ambiente de trabalho do enfermeiro, a qualidade do cuidado é significativamente impactada pela interação entre liderança e segurança psicológica, um conceito que envolve a criação de um espaço onde profissionais se sentem confiantes para compartilhar suas ideias, preocupações e erros, sem o temor de retaliação ou crítica negativa. O fator psicológico, no enfermeiro, tem a interferência da elevada carga horária, demandas físicas e emocionais, necessidade de tomada de decisões que impactam diretamente a equipe e o paciente. Neste contexto, temos a presença do líder, que possui a capacidade de influenciar sua equipe, garantindo uma assistência livre de danos aos pacientes

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Comunicação não violenta como tecnologia leve no contexto da enfermagem: revisão integrativa

Cited by 2 publications

References 18 publications

Non-violent communication as a technology in interpersonal relationships in health work: a scoping review

Non-violent communication as a technology in interpersonal relationships in health work: a scoping review

Líder Na Segurança Psicológica Para a Qualidade Do Cuidado Em Enfermagem

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