Computers are social actors

Nass, Clifford; Steuer, Jonathan; Tauber, Ellen R.

doi:10.1145/191666.191703

Cited by 1,050 publications

(618 citation statements)

References 2 publications

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“…In 1994, Nass et al [44] found that humans treat computers as if they are social actors; a nding that inspired his "Media Equation" theory, which states that humans will automatically respond to media as if it is real life [46]. In a series of experiments, it was shown that for well-established human interaction mechanisms, the interaction partner can be substituted with a computer without changing the behavioural outcomes.…”

Section: Perceiving (Non)humanmentioning

confidence: 99%

Mindless Robots get Bullied

Keijsers

Bartneck

2018

Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction

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Humans recognise and respond to robots as social agents, to such extent that they occasionally a empt to bully a robot. e current paper investigates whether aggressive behaviour directed towards robots is in uenced by the same social processes that guide human bullying behaviour. More speci cally, it measured the e ects of dehumanisation primes and anthropomorphic qualities of the robot on participants' verbal abuse of a virtual robotic agents. Contrary to previous ndings in human-human interaction, priming participants with power did not result in less mind a ribution. However, evidence for dehumanisation was still found, as the less mind participants a ributed to the robot, the more aggressive responses they gave. In the main study this e ect was moderated by the manipulations of power and robot anthropomorphism; the low anthropomorphic robot in the power prime condition endured signi cantly less abuse, and mind a ribution remained a signi cant predictor for verbal aggression in all conditions save the low anthropomorphic robot with no prime. It is concluded that dehumanisation occurs in human-robot interaction and that like in human-human interaction, it is linked to aggressive behaviour. Moreover, it is argued that this dehumanisation is di erent from anthropomorphism as well as human-human dehumanisation, since anthropomorphism itself did not predict aggressive behaviour and dehumanisation of robots was not in uenced by primes that have been established in human-human dehumanisation research.

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Section: Perceiving (Non)humanmentioning

confidence: 99%

Mindless Robots get Bullied

Keijsers

Bartneck

2018

Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction

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“…Studies under the CASA paradigm (Nass, Steuer, & Tauber, 1994) suggest that people tend to ascribe human attributes such as personality (Lee & Nass, 2005) and gender (Lee, Nass, & Brave, 2000) to linguistic characteristics of synthesized voices. These studies imply that human attributes are inferred readily from linguistic characteristics if available.…”

Section: Effects Of Anthropomorphic Cues On Social Perceptionmentioning

confidence: 99%

“…This expectation stems from the finding that people respond to a computer in a social way (CASA, Nass & Moon, 2000). While the original studies imply that linguistic cues and the role of the computer produce such effect (e.g., a lecturer using a conversational language in Nass et al, 1994), later studies suggest similar effects from visual anthropomorphic cues (Gong, 2008;Hoffmann et al, 2009).…”

Section: Anthropomorphic Cues and Information Disclosurementioning

confidence: 99%

Effects of visual and linguistic anthropomorphic cues on social perception, self-awareness, and information disclosure in a health website

Sah

Peng

2015

Computers in Human Behavior

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“…For instance, adults show realistic standards of interpersonal space with avatars (Bailenson, Blascovich, Beall, & Loomis, 2003), behave differently based on whether the agent resembles themselves or others (Bailenson, Beall, Blascovich, Raimundo, & Weisbuch, 2001), and prefer and are even persuaded by avatars programmed to mimic their own bodily behavior on a 4-s delay (Bailenson & Yee, 2005). Moreover, humans interact with computers in a social way (Nass, Steuer, & Tauber, 1994), hence the rise of avatars in everyday life.…”

mentioning

confidence: 99%

Children and adults use attractiveness as a social cue in real people and avatars

Principe

Langlois

2013

Journal of Experimental Child Psychology

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Observing social interactions between children and adults is a major method in the toolkit of psychologists who examine social development and social relationships. Although this method has revealed many interesting phenomena, it cannot determine the effect of behavior independent of other traits. Research on the role of attractiveness in social development provides an example of this conundrum: Are attractive and unattractive children/adults treated differently because of their attractiveness (independent of their behavior), do they behave differently and thus elicit differential treatment, or both? Virtual world and avatar-based technologies allow researchers to control the social behaviors of targets; however, whether children and adults use the facial attractiveness of avatars as a social cue in the same way they do real peers is currently unknown. Using Mii™ avatars from the popular Nintendo® Wii™ video game console, Study 1 found that the facial attractiveness ratings of real people strongly predicted the attractiveness ratings of avatar faces based on the former group. Study 2 revealed that adults (n = 46) and children (n = 42) prefer attractive avatars as social partners. The results of this set of methodological studies may help to clarify future research on the relationship between attractiveness and behavior throughout the lifespan. Furthermore, the use of avatars may allow studies to experimentally examine the effects of attractiveness in situations in which such research is not ethical (e.g., peer victimization).

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Computers are social actors

Cited by 1,050 publications

References 2 publications

Mindless Robots get Bullied

Mindless Robots get Bullied

Effects of visual and linguistic anthropomorphic cues on social perception, self-awareness, and information disclosure in a health website

Children and adults use attractiveness as a social cue in real people and avatars

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