Computer‐based training (CBT) intervention reduces workplace violence and harassment for homecare workers

Abstract

CBT alone or with trained peer facilitation with homecare workers can increase confidence and reduce incidents of workplace violence and harassment in a consumer-driven model of care.

Psychosomatic symptoms among Palestinian nurses exposed to workplace aggression

“…The high percentage (38%) of male nurses should have revealed such a difference if it was present. These findings are in accordance with previous research that exposure to WPA has negative effects on health and well‐being . it is important to obtain further evidence on the relation between psychosocial exposures and workers health in the workplace …”

“…Nurses are especially at risk of experiencing different kinds of WPA, such as physical aggression, verbal aggression, and bullying . Health care and social services occupations in general are among those at highest risk at workplace violence, and in the United States these services account for a large amount of non‐fatal assaults in workplaces . WPA can also have adverse consequences for those exposed, and for the organization and the victim's colleagues and family members .…”

Educational Training Intervention on Workplace Violence Among Healthcare Workers

“…The modules used in these studies were de-escalating techniques or other preventive techniques, recognizing the early sign of violence, communication skills, responsibility or the workers, notification and post incident procedure, and also legal aspect of workplace violence. Deescalating techniques and preventive techniques were used in 10 out of 12 studies (Glass et al, 2017;Gillespie et al, 2012;Dean, C., 2004;Oostrom, J. K., & van Mierlo, H., 2008;Beech B., 2001;Grenyer et al, 2004;Guay et al, 2016;McDonnell et al, 2008;Lamont et al, 2012;Cahill, D., 2008).…”

“…Recognizing the early sign of violence module was used in 8 out of 12 studies (Glass et al, 2017;Gillespie et al, 2012;Al-Ali et al, 2016;Oostrom, J. K., & van Mierlo, H., 2008;Beech B., 2001;Grenyer et al, 2004;Guay et al, 2016;Cahill, D., 2008). Nine out of 12 studies include communication skill training in their intervention (Glass et al, 2017;Gillespie et al, 2012;Dean, C., 2004;Oostrom, J. K., & van Mierlo, H., 2008;Beech B., 2001;Grenyer et al, 2004;Guay et al, 2016;Cahill, D., 2008) Responsibility of workers aspect were included in 3 of the studies intervention (Gillespie et al, 2012;Dean, C., 2004;Grenyer et al, 2004). Notification and post violence incident aspect were also included in 3 of the studies intervention (Gillespie et al, 2012;Al-Ali et al, 2016;Guay et al, 2016).…”

“…Majority of the studies used combined mode of delivery to deliver the intervention to the participants. Some mode of delivery of the training are given in computer-based learning (Glass et al, 2017;Gillespie et al, 2012;Kontio et al, 2011). Other studies used lecture and discussion (Al-Ali et al, 2016;Oostrom, J. K., & van Mierlo, H., 2008;Beech B., 2001;Grenyer et al, 2004;Guay et al, 2016;Cahill, D., 2008).…”