Computer-Assisted E-Customs Transactions

Abstract

E-government aims to ease administrative processes based on an electronic handling. While larger enterprises can often benefit from electronically integrated governmental transaction services, small and medium-sized enterprises (SME) regularly face certain obstacles. For instance, this can be observed in the context of e-customs transactions. According to a United Nations study, an inefficient customs clearance is responsible for 7% of international trade costs. Hence, governments across the world aimed to reduce administrative burdens by introducing electronic customs systems. The paper at hand examines existing approaches of electronically declaring exports to e-customs systems focusing the German ATLAS system. Based on an evaluation regarding the appropriateness of existing approaches from the perspective of SME, the paper concludes that none of them sufficiently meets their specific requirements. To tackle this status-quo, the paper presents the concept of computer-assisted e-customs transactions as well as the EXPORT system, which is a prototypical implementation of the proposed concept.

A conceptual framework for operational performance measurement in wholesale organisations

“…Accordingly, core business operations of wholesale organisations may also include shipping and customs clearance. Shipping is an activity of the transportation operation, while customs clearance is an independent operation that involves the activities of acquiring data about products, filling forms, submitting data to service providers and making payments (Krumeich et al , 2015).…”